We are looking for a proactive and customer-focused Customer Success Executive to manage client relationships, ensure customer satisfaction, and drive retention and growth. This role will serve as the primary point of contact for customers, helping them achieve maximum value from our products/services. Responsibilities Customer Relationship Management: Maintain regular communication with customers to ensure satisfaction. Act as a point of contact for customer queries and concerns. Account Growth & Retention: Identify opportunities for upselling or cross-selling products/services. Work towards reducing customer churn and improving retention rates. Issue Resolution & Support: Address customer complaints and escalate issues when necessary. Collaborate with technical or support teams to resolve customer challenges. Customer Feedback & Process Improvement: Gather customer feedback to improve products/services. Provide insights to internal teams for product enhancement. Reporting & Documentation: Maintain accurate records of customer interactions. Generate reports on customer success metrics and engagement levels. Qualifications B.E (Mech / Civil ) / B.Arch 0-3 Years can apply Excellent communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Ability to work collaboratively with cross-functional teams. Proficiency in CRM tools is a plus. Strong analytical and organizational skills. Show more Show less

We are looking for a dynamic and technically strong Sales Executive to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Responsibilities : Ability to identify the potential customers to promote IT products (Software) ∙Lead generation, follow-up & ability to convert into sales ∙Ability to respond to sales requirements from the existing and potential customer ∙Maintain contact with existing and potential customers to promote sales and deliver detailed accounts Plans. ∙Deliver presentations of products at customer places and at conferences and exhibitions. Requirements : ∙Experience in selling IT Products, Software, Hardware, Laptops, Printers, workstation, Servers and storage's or related products will be preferred. Qualifications: Any Degree 2 - 3 Year's Experience Location: Hyderabad / Coimbatore Show more Show less

Position Overview: We are looking for a technically strong Solution Architect – Pre-Sales to support our sales team in designing and recommending end-to-end solutions in server, storage, networking, virtualization, and cloud infrastructure. The candidate will be the technical backbone for pre-sales engagements — responsible for solution design, sizing, pricing coordination, proposal creation, and partner interaction. They will also play a key role in responding to RFPs/RFQs, evaluating technical requirements, and ensuring timely submissions. Additionally, they are expected to track the sales funnel for solution opportunities and monitor progress till closure. Responsibilities Work with the sales team to understand customer requirements and recommend appropriate technical solutions. Design and propose server, storage, SAN, and virtualization architectures based on customer needs. Evaluate and suggest optimal configurations for network infrastructure – L2/L3 switches, firewalls, access points, routers, and ISP-facing devices. Liaise with OEMs and distributors to get updated solutions, commercial offers, and deal registrations. Assist in sizing and scoping hybrid or cloud-native deployments. Coordinate with internal technical teams to validate proposed solutions. Prepare pre-sales documents such as solution architecture, proposals, BOMs, and presentations. Respond to RFPs/RFQs with accurate technical documentation, solution specs, and pricing inputs. Conduct technical presentations and product demonstrations for customers and internal teams. Track solution opportunities in the funnel and monitor their progress until deal closure. Maintain funnel health and regularly update CRM with status, dependencies, and next steps. Required Skills: Hands-on understanding of enterprise-grade servers, storage, and SAN technologies. Proficiency in L2/L3 networking, VLANs, firewalls, and access point configurations. Strong grasp of Windows AD, Linux server environments, and basic scripting (PowerShell/Bash). Working knowledge of virtualization platforms (VMware/Hyper-V) and cloud platforms (AWS, Azure, or similar). Familiarity with backup and disaster recovery solutions. Strong commercial sense with the ability to evaluate and compare vendor solutions. Excellent communication and documentation skills. Preferred Qualifications: Certifications such as CCNA/CCNP, VMware, Azure/AWS, or other relevant OEM-specific credentials. Prior experience in pre-sales, solution architecture, or enterprise IT consulting. Ability to translate technical specs into simple and impactful sales language. Show more Show less

Company Description USAM Technology Solutions Pvt. Ltd. was founded in 1990 as an IT Hardware & Software products solution provider with a guiding philosophy of "We do it better because we care". The company has grown from a small CAD Service Center to an organization with over 200 members operating across 4 states and 6 major cities of India, currently achieving an INR 90+ crore revenue. USAM is an ISO 9001:2015 certified company, ensuring efficient processes and high-quality service. The company prides itself on its longstanding partnerships with industry leaders like HP Inc and Autodesk Inc, as well as associations with other major players including Microsoft, VMware, Veeam, Adobe, and Hewlett Packard Enterprise. Job Description : We are looking for a dynamic and technically strong Sales Executive - Bently to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Key Responsibilities: Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions. willing to go for field and bike is mandatory

We are looking for an experienced and energetic Sales Executive with 2–3 years of experience in IT hardware or printer sales . The candidate should have basic knowledge of printers and must be willing to travel for field visits to meet clients , close deals, and expand business opportunities. Key Responsibilities : Identify and generate leads for printer and office field visits to potential and existing clients Explain product features, specifications, and basic technical details of printers Suggest suitable printer models based on customer needs Prepare and follow up on quotations. Coordinate with the support/technical team for demos, installations, and service Achieve monthly and quarterly sales targets Build and maintain strong customer relationships Provide timely reports on sales activity and client feedback Requirements : 2–3 years of experience in printer/IT product sales Basic understanding of different printer HP types (Inkjet, Laser, etc.) Good communication and presentation skills Willingness to travel for client meetings and field visits Goal-oriented with a customer-focused approach Bike is Mandatory. Interested candidates can WhatsApp : 7338809205 E-mail us : mohanraj.g@usam.in

Company Description USAM Technology Solutions Pvt. Ltd. was founded in 1990 as an IT Hardware & Software products solution provider with a guiding philosophy of "We do it better because we care". The company has grown from a small CAD Service Center to an organization with over 200 members operating across 4 states and 6 major cities of India, currently achieving an INR 90+ crore revenue. USAM is an ISO 9001:2015 certified company, ensuring efficient processes and high-quality service. The company prides itself on its longstanding partnerships with industry leaders like HP Inc and Autodesk Inc, as well as associations with other major players including Microsoft, VMware, Veeam, Adobe, and Hewlett Packard Enterprise. Job Description : We are looking for a dynamic and technically strong Business Development Executive - Bently to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Key Responsibilities : Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions. willing to go for Field and bike is Mandatory Experience 2 - 3 years B2B

🚀 ! We're Hiring - Server Engineer ! 🚀 Join USAM Technology Solutions – A Leader in IT, Software & Services At USAM Technology Solutions, we have been delivering cutting-edge IT solutions, software, and services since 1990. With a team of 180+ professionals, multiple offices across India, and partnerships with HP, Autodesk, Microsoft, Adobe, and more, we provide end-to-end solutions, including hardware, software, and professional services to businesses across industries. 🔹 Position : Server Engineer 🔹 Locations: Chennai We are looking for an experienced and energetic Sales Executive with 3 - 5 years of experience. Key Responsibilities: Experience in mounting of Servers / Storages / Switches in Datacentre Racks . Hands on experience in configuring server management technologies like iLO, iDRAC, Oneview etc. Hands on experience in installation and configuration of Windows server OS, Linux, Oracle, etc in Enterprise grade Servers. Must be well versed in Active Directory configuration / File & Print services / RDS roles / IIS / Hyper V / Group policy management / Migration & Failover Clustering etc Trouble shooting any type of issues in Windows Domain / Linux environment including networking area. Hands on experience in configuring and troubleshooting L2 , L3 & SAN Switches / routers, Firewall / WAN network Extensive knowledge in configuring Firewall policies, HA setup, IPS, App & Web filtering, VPN etc. Hands on experience in installation, configuration and troubleshooting of NAS & SAN storages and related hardware. Hands on experience in installation , Configuration and management of VMware, Hyper-V, KVM, ProxMox Hypervisors & trouble shooting. Knowledge in Technologies like HCI, HPC & SAP. Configuring Back up storage devices, cloud backup configurations, etc. Hands on experience in Veeam / Veritas & Disaster Recovery methodologies. Requirements : Willingness to work in the field and meet clients in person. Must own a two-wheeler with a valid driving license. 3 or 5 year tenure in current and previous organizations is mandatory. Frequent job changes are not preferred. Experience in Server installing. Strong communication and interpersonal skills. Qualification : Any degree Location : Chennai 🚀 Interested candidates can share your resume to mohanraj.g@usam.in 🚀 Call : +91 73388 09205 visit : www.usam.in

🚀 ! We're Hiring - Business Development Executive ! 🚀 Join USAM Technology Solutions – A Leader in IT, Software & Services At USAM Technology Solutions, we have been delivering cutting-edge IT solutions, software, and services since 1990. With a team of 180+ professionals, multiple offices across India, and partnerships with HP, Autodesk, Microsoft, Adobe, and more, we provide end-to-end solutions, including hardware, software, and professional services to businesses across industries. 🔹 Position : Business Development Executive 🔹 Locations: Kadavanthra, Kochi We are looking for an experienced and energetic Business Development Executive - Fresher's ( Bike is Mandatory ) Key Responsibilities: Ability to identify the potential customers to promote IT products (Hardware/Software). Lead generation, follow-up & ability to convert into sales. Ability to responds to sales requirements from the existing and potential customer. Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer place and at conferences and exhibitions. Requirements : Experience in selling IT Products, Software, Hardware, Laptops, Printers, workstation,Servers and storages or related products will be preferred. Experience: Fresher Educational Qualifications: Any Graduate or Post Graduate 🚀 Interested candidates can share your resume to mohanraj.g@usam.in 🚀 Call : +91 73388 09205 visit : www.usam.in