We are looking for a proactive and customer-focused Customer Success Executive to manage client relationships, ensure customer satisfaction, and drive retention and growth. This role will serve as the primary point of contact for customers, helping them achieve maximum value from our products/services. Responsibilities Customer Relationship Management: Maintain regular communication with customers to ensure satisfaction. Act as a point of contact for customer queries and concerns. Account Growth & Retention: Identify opportunities for upselling or cross-selling products/services. Work towards reducing customer churn and improving retention rates. Issue Resolution & Support: Address customer complaints and escalate issues when necessary. Collaborate with technical or support teams to resolve customer challenges. Customer Feedback & Process Improvement: Gather customer feedback to improve products/services. Provide insights to internal teams for product enhancement. Reporting & Documentation: Maintain accurate records of customer interactions. Generate reports on customer success metrics and engagement levels. Qualifications B.E (Mech / Civil ) / B.Arch 0-3 Years can apply Excellent communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Ability to work collaboratively with cross-functional teams. Proficiency in CRM tools is a plus. Strong analytical and organizational skills. Show more Show less
We are looking for a dynamic and technically strong Sales Executive to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Responsibilities : Ability to identify the potential customers to promote IT products (Software) ∙Lead generation, follow-up & ability to convert into sales ∙Ability to respond to sales requirements from the existing and potential customer ∙Maintain contact with existing and potential customers to promote sales and deliver detailed accounts Plans. ∙Deliver presentations of products at customer places and at conferences and exhibitions. Requirements : ∙Experience in selling IT Products, Software, Hardware, Laptops, Printers, workstation, Servers and storage's or related products will be preferred. Qualifications: Any Degree 2 - 3 Year's Experience Location: Hyderabad / Coimbatore Show more Show less
Position Overview: We are looking for a technically strong Solution Architect – Pre-Sales to support our sales team in designing and recommending end-to-end solutions in server, storage, networking, virtualization, and cloud infrastructure. The candidate will be the technical backbone for pre-sales engagements — responsible for solution design, sizing, pricing coordination, proposal creation, and partner interaction. They will also play a key role in responding to RFPs/RFQs, evaluating technical requirements, and ensuring timely submissions. Additionally, they are expected to track the sales funnel for solution opportunities and monitor progress till closure. Responsibilities Work with the sales team to understand customer requirements and recommend appropriate technical solutions. Design and propose server, storage, SAN, and virtualization architectures based on customer needs. Evaluate and suggest optimal configurations for network infrastructure – L2/L3 switches, firewalls, access points, routers, and ISP-facing devices. Liaise with OEMs and distributors to get updated solutions, commercial offers, and deal registrations. Assist in sizing and scoping hybrid or cloud-native deployments. Coordinate with internal technical teams to validate proposed solutions. Prepare pre-sales documents such as solution architecture, proposals, BOMs, and presentations. Respond to RFPs/RFQs with accurate technical documentation, solution specs, and pricing inputs. Conduct technical presentations and product demonstrations for customers and internal teams. Track solution opportunities in the funnel and monitor their progress until deal closure. Maintain funnel health and regularly update CRM with status, dependencies, and next steps. Required Skills: Hands-on understanding of enterprise-grade servers, storage, and SAN technologies. Proficiency in L2/L3 networking, VLANs, firewalls, and access point configurations. Strong grasp of Windows AD, Linux server environments, and basic scripting (PowerShell/Bash). Working knowledge of virtualization platforms (VMware/Hyper-V) and cloud platforms (AWS, Azure, or similar). Familiarity with backup and disaster recovery solutions. Strong commercial sense with the ability to evaluate and compare vendor solutions. Excellent communication and documentation skills. Preferred Qualifications: Certifications such as CCNA/CCNP, VMware, Azure/AWS, or other relevant OEM-specific credentials. Prior experience in pre-sales, solution architecture, or enterprise IT consulting. Ability to translate technical specs into simple and impactful sales language. Show more Show less
Company Description USAM Technology Solutions Pvt. Ltd. was founded in 1990 as an IT Hardware & Software products solution provider with a guiding philosophy of "We do it better because we care". The company has grown from a small CAD Service Center to an organization with over 200 members operating across 4 states and 6 major cities of India, currently achieving an INR 90+ crore revenue. USAM is an ISO 9001:2015 certified company, ensuring efficient processes and high-quality service. The company prides itself on its longstanding partnerships with industry leaders like HP Inc and Autodesk Inc, as well as associations with other major players including Microsoft, VMware, Veeam, Adobe, and Hewlett Packard Enterprise. Job Description : We are looking for a dynamic and technically strong Sales Executive - Bently to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Key Responsibilities: Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions. willing to go for field and bike is mandatory
We are looking for an experienced and energetic Sales Executive with 2–3 years of experience in IT hardware or printer sales . The candidate should have basic knowledge of printers and must be willing to travel for field visits to meet clients , close deals, and expand business opportunities. Key Responsibilities : Identify and generate leads for printer and office field visits to potential and existing clients Explain product features, specifications, and basic technical details of printers Suggest suitable printer models based on customer needs Prepare and follow up on quotations. Coordinate with the support/technical team for demos, installations, and service Achieve monthly and quarterly sales targets Build and maintain strong customer relationships Provide timely reports on sales activity and client feedback Requirements : 2–3 years of experience in printer/IT product sales Basic understanding of different printer HP types (Inkjet, Laser, etc.) Good communication and presentation skills Willingness to travel for client meetings and field visits Goal-oriented with a customer-focused approach Bike is Mandatory. Interested candidates can WhatsApp : 7338809205 E-mail us : mohanraj.g@usam.in
Company Description USAM Technology Solutions Pvt. Ltd. was founded in 1990 as an IT Hardware & Software products solution provider with a guiding philosophy of "We do it better because we care". The company has grown from a small CAD Service Center to an organization with over 200 members operating across 4 states and 6 major cities of India, currently achieving an INR 90+ crore revenue. USAM is an ISO 9001:2015 certified company, ensuring efficient processes and high-quality service. The company prides itself on its longstanding partnerships with industry leaders like HP Inc and Autodesk Inc, as well as associations with other major players including Microsoft, VMware, Veeam, Adobe, and Hewlett Packard Enterprise. Job Description : We are looking for a dynamic and technically strong Business Development Executive - Bently to promote and sell Autodesk and other software products to prospective clients across industries such as architecture, construction, engineering, and manufacturing. The ideal candidate will combine sales acumen with technical expertise, enabling them to understand client requirements and offer appropriate solutions. Key Responsibilities : Ability to identify the potential customers to promote IT products (Software) Lead generation, follow-up & ability to convert into sales Ability to respond to sales requirements from the existing and potential customer Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer places and at conferences and exhibitions. willing to go for Field and bike is Mandatory Experience 2 - 3 years B2B
🚀 ! We're Hiring - Server Engineer ! 🚀 Join USAM Technology Solutions – A Leader in IT, Software & Services At USAM Technology Solutions, we have been delivering cutting-edge IT solutions, software, and services since 1990. With a team of 180+ professionals, multiple offices across India, and partnerships with HP, Autodesk, Microsoft, Adobe, and more, we provide end-to-end solutions, including hardware, software, and professional services to businesses across industries. 🔹 Position : Server Engineer 🔹 Locations: Chennai We are looking for an experienced and energetic Sales Executive with 3 - 5 years of experience. Key Responsibilities: Experience in mounting of Servers / Storages / Switches in Datacentre Racks . Hands on experience in configuring server management technologies like iLO, iDRAC, Oneview etc. Hands on experience in installation and configuration of Windows server OS, Linux, Oracle, etc in Enterprise grade Servers. Must be well versed in Active Directory configuration / File & Print services / RDS roles / IIS / Hyper V / Group policy management / Migration & Failover Clustering etc Trouble shooting any type of issues in Windows Domain / Linux environment including networking area. Hands on experience in configuring and troubleshooting L2 , L3 & SAN Switches / routers, Firewall / WAN network Extensive knowledge in configuring Firewall policies, HA setup, IPS, App & Web filtering, VPN etc. Hands on experience in installation, configuration and troubleshooting of NAS & SAN storages and related hardware. Hands on experience in installation , Configuration and management of VMware, Hyper-V, KVM, ProxMox Hypervisors & trouble shooting. Knowledge in Technologies like HCI, HPC & SAP. Configuring Back up storage devices, cloud backup configurations, etc. Hands on experience in Veeam / Veritas & Disaster Recovery methodologies. Requirements : Willingness to work in the field and meet clients in person. Must own a two-wheeler with a valid driving license. 3 or 5 year tenure in current and previous organizations is mandatory. Frequent job changes are not preferred. Experience in Server installing. Strong communication and interpersonal skills. Qualification : Any degree Location : Chennai 🚀 Interested candidates can share your resume to mohanraj.g@usam.in 🚀 Call : +91 73388 09205 visit : www.usam.in
🚀 ! We're Hiring - Business Development Executive ! 🚀 Join USAM Technology Solutions – A Leader in IT, Software & Services At USAM Technology Solutions, we have been delivering cutting-edge IT solutions, software, and services since 1990. With a team of 180+ professionals, multiple offices across India, and partnerships with HP, Autodesk, Microsoft, Adobe, and more, we provide end-to-end solutions, including hardware, software, and professional services to businesses across industries. 🔹 Position : Business Development Executive 🔹 Locations: Kadavanthra, Kochi We are looking for an experienced and energetic Business Development Executive - Fresher's ( Bike is Mandatory ) Key Responsibilities: Ability to identify the potential customers to promote IT products (Hardware/Software). Lead generation, follow-up & ability to convert into sales. Ability to responds to sales requirements from the existing and potential customer. Maintain contact with existing and potential customers to promote sales and deliver detailed accounts plans. Deliver presentations of products at customer place and at conferences and exhibitions. Requirements : Experience in selling IT Products, Software, Hardware, Laptops, Printers, workstation,Servers and storages or related products will be preferred. Experience: Fresher Educational Qualifications: Any Graduate or Post Graduate 🚀 Interested candidates can share your resume to mohanraj.g@usam.in 🚀 Call : +91 73388 09205 visit : www.usam.in
🚀 Branch Manager – Unlock Growth with USAM 🚀 📍 Location: Hyderabad 💼 Full-Time | 7-10 Years Experience Join USAM Technology Solutions – A Leader in IT, Software & Services At USAM Technology Solutions , we have been delivering cutting-edge IT solutions, software, and services since 1990 . With a team of 180+ professionals , multiple offices across India , and partnerships with HP, Autodesk, Microsoft, Adobe, and more , we provide end-to-end solutions, including hardware, software, and professional services to businesses across industries. Job Description: The ideal candidate will be responsible for Revenue & Profit targets, customer service, to ensure smooth branch operations. Key Responsibilities: Oversee day-to-day branch operations and ensure smooth functioning. Drive revenue by exploring and expanding business opportunities across software and hardware product lines. Develop and execute business strategies to achieve revenue & profit targets. Achieve monthly, quarterly, and annual sales targets Build and maintain strong relationships with customers, principals, suppliers and all internal & external stakeholders. Lead, motivate, and manage a team to achieve organizational goals. Ensure compliance with company policies and procedures. Monitor market trends and devise strategies to increase revenues. Qualification & Skills: Any Bachelor’s degree / MBA Preferred. Proven experience in branch management or a similar leadership role. Strong leadership, communication, and interpersonal skills. Ability to analyze market trends and make informed decisions. Proficiency in managing budgets, forecasting, and operational planning. Why Join USAM? 🚀 Be part of a company with 30+ years of expertise in IT, software, and services. 📈 Growth-Oriented Career Path – We invest in your success with training & mentorship. 🌍 Work Across Regions – Expand your network with USAM’s wide presence. 💰 Performance-Based Incentives – Your success drives your rewards. 🤝 Collaborate with a strong solutions & services team to provide comprehensive offerings. 🚀 Are You Ready to Grow With Us? Apply Today! 🚀 📩 Send your resume to karthik.m@usam.in 🌐 Visit www.usam.in to learn more.
Company Description USAM Technology Solutions Pvt. Ltd., founded in 1990, is a prominent IT hardware and software solutions provider. With a strong focus on customer satisfaction and operational excellence, USAM has grown into a 200+ member organization, actively operating across four states and six major cities in India. It is an ISO 9001:2015 certified company, ensuring high-quality service and exceeding customer expectations. As a Gold partner of HP Inc and Autodesk Inc, and partners with Microsoft, VMware, Veeam, Adobe, and Hewlett Packard Enterprise, USAM serves a diverse clientele across various industry verticals, including IT, Manufacturing, Government, Education, and many more. Role Description This is a full-time, on-site role for a Structural Design Engineer located in Egmore & Mepz. The Structural Design Engineer will be responsible for performing structural analysis and engineering tasks, preparing and reviewing engineering designs, and ensuring the structural integrity of various projects. Daily tasks include utilizing CAD software, such as Revit & AutoCAD, to create detailed structural designs, collaborating with civil engineering teams, and adhering to project specifications and safety standards. Qualifications Min 8 years Experience with Designing ( Revit and AutoCAD software) Strong skills in Structural Analysis and Structural Engineering, MEP design Proficiency in Civil Engineering principles and practices Excellent problem-solving and analytical skills Bachelor's degree in Structural Engineering, Civil Engineering, or a related field Effective communication and teamwork abilities
As a Hardware Support Technician, you will be responsible for providing efficient and effective technical support to clients. Your primary focus will be on diagnosing and resolving hardware issues in a prompt and professional manner. This will involve traveling to client locations to conduct on-site troubleshooting of computers, laptops, printers, and other peripherals. Your role will also include performing hardware repairs, upgrades, and replacements on-site while ensuring minimal disruption to the client's operations. It is crucial to provide clear technical guidance and support to clients, facilitating effective problem resolution and maintaining a high level of customer satisfaction. In addition to hands-on technical tasks, you will be expected to maintain detailed documentation of repairs, parts used, and services provided. This documentation is essential for accurate reporting and future reference, contributing to the overall efficiency of the support process. Customer service is a key aspect of this role, as you will be interacting directly with clients. Delivering excellent customer service is paramount, as it helps build positive relationships with clients and ensures their satisfaction with the service provided. Effective communication and a customer-centric approach are vital in achieving this goal.,