Posted:19 hours ago|
Platform:
On-site
Full Time
AppsTech Solution is a System Integrator & leading IT infrastructure services provider in India, with a focus on providing IT services to the customer. Our services include Turnkey Projects Structured cabling solution Networking & Security Solutions, Server & Backup Solutions, Dedicated IT resources (FMS) to manage customer IT Infra and IT users.
We are seeking an experienced IT Support Engineer to join our client location.
· Troubleshoot and resolve desktop and laptop operating system issues. Provide support for standard software applications.
· Isolate and diagnose system issues, and report hardware problems to respective vendors.
· Install, reinstall, and configure systems, printers, and scanners.
· Configure desktops and laptops according to customer standardization policies.
· Install, reinstall, and configure client software/applications within scope. Install, troubleshoot, and configure email clients. Resolve email client-related issues.
· Troubleshoot printer and scanner-related issues. Address issues related to standard office software (e.g., MS Office Word, Excel, PowerPoint).
· Install antivirus software and ensure virus definitions are updated automatically. Apply approved patches to desktops and laptops.
· Configure appropriate access rights and permissions for printers. Set up wireless access on endpoints.
· Provide support for local area network (LAN), wired/wireless issues.
· Assist in the configuration and troubleshooting of network connectivity.
· Ensure network security protocols are followed.
· Collaborate with network administrators to resolve complex network issues.
· Technical Proficiency: Strong understanding of operating systems, standard software applications, and network configurations.
· Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
· Communication: Excellent verbal and written communication skills to assist end-users effectively.
· Customer Service: Strong focus on providing high-quality support to users
Job Type: Full-time
Pay: ₹15,000.00 - ₹26,000.00 per month
Benefits:
Shift:
Education:
Experience:
Location:
Work Location: In person
AppsTech Solution
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