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Desktop Support Analyst

0 years

0 Lacs

Mumbai Maharashtra India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

support wan escalation configuration tcp ip dhcp ftp vpn cisco network antivirus

Work Mode

On-site

Job Type

Full Time

Job Description

  • Must Have knowledge & Experience
  • Knowledge of LAN and WAN Systems
  • First level Support to end users
  • Escalation and resolution follow-up with other parties like vendors
  • Microsoft Office Suite 2003/2007/2013
  • Configuration and support of MS-Outlook,O365 and other emailing systems
  • Support Skype/Teams
  • Windows XP/7/10 and Apple Macintosh Operating systems
  • Understand Active directory
  • Understand protocols � LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs
  • Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices
  • Network end point testing
  • Antivirus End point protection
  • Should be able to configure and trouble-shoot business standard applications

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Bengaluru

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