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Net2Source (N2S)
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Desktop Support Analyst

Desktop Support Analyst

Net2Source (N2S)

0 years

|

0 Lacs

Hyderabad Telangana India

Posted:1 week ago| Platform:

Apply

Skills Required

support duration software troubleshooting repairing network resolve procedural

Work Mode

Remote

Job Type

Contractual

Job Description

Title: Desktop Support Analyst

Location : Hyderabad/ Bangalore

Duration: Contract

Responsibilties :

Identifying hardware and software solutions.
Troubleshooting technical issues, Diagnosing and repairing faults, Resolving network issues.
Installing and configuring hardware and software.
Speaking to end users to quickly get to the root of their problem.
Providing timely and accurate user feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Record issues via ticketing tool and provide solution
Perform remote troubleshooting for WFH issues

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Net2Source (N2S)

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