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Keka Technologies Pvt. Ltd
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Desktop Administrator

Desktop Administrator

Keka Technologies Pvt. Ltd

6 years

4 - 8 Lacs

hyderābād

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

saas support troubleshooting software data planning technology network server maintenance

Work Mode

On-site

Job Type

Part Time

Job Description

About Company

Keka has been a silent revolution in the making since our launch 6 years ago. Our steadfast focus on building an employee-centric HR platform was well received by more than 8500 businesses across India and the world. Today we are India’s #1 platform in the segment with the greatest number of new customers adopting the platform. All with zero advertising spend and pure customer love. We are an organization built by our employees. The passion and the extreme ownership that our people bring to the table are contagious. We don’t hide our shortcomings and we aren’t afraid to ask for help. When we fail, we learn, adapt, and do better in the future. This open culture encourages our people to innovate, regardless of their function and across departmental boundaries.

Recently, in November 2022, the company secured India’s largest Series A SaaS funding with a whopping $57million from WestBridge Capital.

Desktop Administrator

The Desktop Administrator is responsible for providing technical support and maintaining desktop systems across an organization. The position involves troubleshooting hardware and software issues, installing software and updates, and configuring system settings.

Responsibilities

Provide technical support for desktop systems
Troubleshoot hardware and software issues
Install, configure, and maintain desktop software and updates
Configure system settings and perform system updates
Assist with system and data backups and recovery
Monitor and maintain system security
Participate in the planning and implementation of new technology initiatives
Document technical procedures and system configurations
Train end-users on hardware and software use

Qualifications

Bachelor's degree in Computer Science or related field, or equivalent experience
Strong problem-solving and troubleshooting skills
Experience with desktop operating systems including Windows and MacOS
Experience with desktop software applications including Microsoft Office suite
Knowledge of network and server technologies
Ability to communicate technical information to non-technical users

Physical Demands

The Desktop Administrator may be required to lift up to 50 pounds, climb ladders, and navigate tight spaces to access equipment. The position also requires extended periods of sitting and standing.

Work Environment

The Desktop Administrator typically works in an office environment but may be required to travel to different locations to provide technical support. The position may require occasional evening or weekend work to perform system maintenance or upgrades.

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Desktop Administrator