HURIX SYSTEMS PRIVATE LIMITED

Responsibilities: ● Install, configure, and maintain desktops, laptops, printers, and peripherals. ● Manage OS and software installations (Windows/Mac/Linux). ● Troubleshoot hardware and software issues—both onsite and remotely. ● Support email setup, VPN access, and connectivity troubleshooting. ● Handle basic to intermediate network troubleshooting (LAN, DNS, DHCP, Wi-Fi). ● Enforce asset tagging, documentation, and IT inventory management. ● Ensure antivirus deployment, patch management, and backup processes. ● Maintain documentation of tickets, resolutions, and common issues. ● Manage Active Directory – user account creation, group policies, etc. ● Support collaboration tools – Google Meet, Zoom, MS Teams. ● Provide IT support during onboarding/offboarding. ● Monitor system performance and generate reports. ● Implement endpoint security and device encryption (BitLocker). ● Coordinate with vendors for hardware, software, licenses. Skills in Spotlight: ● Bachelor’s degree in IT or related field. ● 3–4 years of relevant experience in IT desktop support/system administration. ● Proficient in operating systems such as Windows 10/11, Windows Server, macOS, and Linux distributions including Ubuntu and CentOS. ● Skilled in installing, configuring, and troubleshooting software such as Office 365, Adobe Suite, and other common business applications. ● Strong understanding of networking concepts including TCP/IP, DNS, DHCP, LAN/WAN configurations, and VPN connectivity. ● Knowledge of security tools and practices including basic firewall configuration, Web Application Firewalls (WAF), Intrusion Detection and Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR/XDR) solutions. ● Familiar with remote support tools like Zoho Remote Assist and efficient in handling ticketing systems for IT service management. Soft Skills: ● Strong verbal and written communication skills ● Ability to manage multiple projects, prioritize tasks, and work independently in a fast-paced environment. ● A proactive problem-solving mindset and openness to learning and improving processes. ● Problem-solving mindset and a proactive attitude towards improving data and workflow quality. Job Type: Full-time Pay: ₹300,000.00 - ₹350,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Do you have hands-on experience in Active Directory management Have you worked with Group Policy Objects (GPOs) for managing user access, security, or system configurations Do you have experience in installing, configuring, and troubleshooting desktops, laptops, and peripherals (printers, scanners, etc.)? Work Location: In person