Deputy Manager- SAP Fieldglass

Role Overview: You will play a crucial role in maintaining and supporting the organization's IT systems, software, and infrastructure. Your responsibilities will include investigating, diagnosing, and resolving technical issues across various platforms to ensure system reliability, optimal performance, and end-user satisfaction. Key Responsibilities: - Perform installation, configuration, and support of IT systems to meet business specifications. - Ensure ongoing maintenance and updates of software applications and operating systems. - Maintain accurate configuration and support documentation. - Manage and deliver assigned projects and programs to meet established objectives. - Administer systems and servers to ensure continuous service availability to authorized users. - Maintain multi-site network operations and perform routine system maintenance. - Troubleshoot and resolve issues related to hardware, software, applications, and security systems. - Provide on-the-job support and coaching to junior team members as needed. Qualifications: - Bachelors degree in Computer Science, Information Technology, or a related field. - Strong knowledge of operating systems, networking concepts, and IT troubleshooting techniques. - Experience with software installations, system maintenance, and end-user support. - Familiarity with agile frameworks and project delivery methodologies. - Strong problem-solving and communication skills. - Ability to work independently and collaboratively in a fast-paced environment.,