96 Enduser Support Jobs

You are seeking a skilled SAP HANA Administrator to join the team during the implementation phase of SAP. You should possess comprehensive knowledge of SAP modules and demonstrate the ability to effectively implement and support the system post-implementation. Your role will be crucial in ensuring the smooth functioning of SAP within the organization and providing ongoing support to end-users. Responsibilities: - Collaborate with the project team to ensure successful implementation of SAP modules. - Provide expertise in configuring SAP modules based on business requirements. - Assist in data migration and system integration activities. - Conduct training sessions for end-users to familiarize...

As an HRIS Analyst II at Syneos Health, you will play a crucial role in supporting Workday HCM functionality, ensuring data integrity, generating reports, and enhancing system capabilities. Your responsibilities will include: - Providing day-to-day support for various Workday HCM modules such as Core HCM, Absence, Compensation, Recruiting, Onboarding, and Talent. - Configuring, maintaining, and troubleshooting Workday Business Processes (BPs) to optimize HR operations. - Collaborating with HR stakeholders to evaluate BP effectiveness and enhance employee and manager experience. - Participating in the design, configuration, testing, and deployment of Workday enhancements and new functionality...

As a Kinaxis Maestro Support Consultant, your role involves being the primary point of contact for Kinaxis Maestro support for the customer. Your responsibilities include monitoring and maintaining the health of the Kinaxis Maestro platform, supporting day-to-day operations, performing data integrity checks, and conducting root cause analysis for recurring issues. You will also manage configuration changes, coordinate with internal teams for issue escalation, provide end-user support, and assist with system upgrades and testing. Key Responsibilities: - Act as the primary point of contact for Kinaxis Maestro support for the customer. - Monitor and maintain the health of the Kinaxis Maestro pl...

Role Overview: You will apply the basic foundation of functional principles, theories, and concepts to assignments of limited scope. Utilize professional concepts and theoretical knowledge acquired through specialized training, education, or previous experience. You will exercise independent judgment within defined parameters, develop expertise, and practical knowledge of applications within the business environment. Act as a team member by providing information, analysis, and recommendations in support of team efforts. Key Responsibilities: - Participate as a member of an IT technical team. - Perform basic analysis of functional or service requirements. - Implement end-user or enterprise in...

As an IT Assistant at the International Solar Alliance (ISA), you will play a crucial role in managing technology services to meet operational requirements. Your responsibilities will include providing technical support and assistance across various activities related to core information technology systems and services. Here is a breakdown of your duties and qualifications: **Duties and Responsibilities:** - **Technical Assistance:** - Support in maintenance of hardware, software, networks, cyber security, software licenses, mailbox license, data recovery, and data backup. - Assist in the administration and configuration of Microsoft Office365, including other apps like SharePoint, lists, li...

As an experienced professional with 8+ years of total work experience, including at least 6 years of relevant experience, you are sought for a position based in All India Locations with a hybrid work mode from 1 PM to 10 PM IST shift. Immediate joining is required for this role. Your primary skills should encompass expertise in SAP SuccessFactors Compensation Management and Employee Central. In this role, your responsibilities will include: - Managing Route Maps, Rating Scales, Merit Guidelines, Lookup Tables, and Eligibility Rules. - Handling Budgeting and integration with Performance Forms. - Working with MDF Objects, Position Management, Business Rules, Workflows, and RBP (Role-Based Perm...

As a skilled SAP Callidus/Success Factors Incentive Compensation Support Specialist, your role will involve providing technical and functional support for incentive compensation management processes. You will be responsible for ensuring accurate calculation, reporting, and administration of sales compensation plans using SAP Callidus (SAP Commissions). Your expertise in troubleshooting, configuration, and end-user support within the SAP Callidus platform will be essential for success in this role. Key Responsibilities: - System Support & Maintenance - Provide day-to-day support for SAP Callidus Incentive Compensation system. - Monitor and resolve system issues, data discrepancies, and calcul...

You will be responsible for maintaining the various computer systems owned or operated by the company. This includes providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. You will provide support both in-person and remotely through the use of the telephone or remote access. Additionally, you will be in charge of maintaining business software applications by researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications. - Provide end-user support for computer systems - Resolve technical issues and offer technical assistance - Supp...

As a Senior Business Analyst (Veeva Promomats) at FocalCXM, your role involves collaborating closely with stakeholders in commercial domains within the IT, Life Sciences, and Pharmaceutical industries. Your primary responsibility is to gather and analyze requirements, with a particular focus on leveraging your expertise in Veeva Vault Promomats. You will translate business needs into clear user stories and technical specifications, support project delivery, collaborate with cross-functional teams, assist in testing and training, and ensure successful implementation and user adoption through thorough documentation. - Actively liaise with business stakeholders to understand and translate their...

Role Overview: As the Audio Visual (AV) Specialist at O.P. Jindal Global University in Sonipat, Haryana, you will be crucial in managing and advancing the university's AV and Video Conferencing ecosystem. Your responsibilities will include overseeing service management, vendor coordination, and project execution to ensure seamless, high-quality AV experiences across campus. It will be your duty to drive operational excellence, deliver AV solutions promptly, and enhance user experience through best practices, innovative technologies, and reliable infrastructure. Key Responsibilities: - Oversee daily operations of AV and video conferencing systems in classrooms, conference halls, and event ven...

Role Overview: As the Lead Specialist HR Reports & Analyst at GES HR, located in Hyderabad on a 12-month contract basis, your primary responsibility will be to manage and maintain HR systems like SAP SuccessFactors (Employee Central) and other HRMS tools to ensure seamless day-to-day operations. You will also be involved in ensuring data privacy and security compliance, supporting HR and system-related projects, developing automated reports and dashboards, providing end-user support and training, collaborating with cross-functional teams for process improvements, and handling issues and service requests related to HR systems. Key Responsibilities: - Manage and maintain HR systems including S...

Role Overview: As an IAM L1 Analyst, your primary responsibility will be to assist in user provisioning and de-provisioning tasks for various systems like Active Directory, Okta, SailPoint, and LDAP. You will be involved in password management support, access control support, identity lifecycle management, access requests and approvals, incident and issue resolution, documentation and knowledge base management, end-user support and training, system and access audits, and basic troubleshooting. Key Responsibilities: - Assist in creating, modifying, and deactivating user accounts in Active Directory, Okta, SailPoint, and LDAP. - Ensure accurate provisioning of user access based on roles, depar...

Role Overview: As a Procurement Business Operations Analyst at Cisco, you will be integral in optimizing procurement processes to ensure efficiency and seamless operations. Your responsibilities will include streamlining supplier onboarding, enhancing the purchase requisition to purchase order process, providing end-user support, and actively participating in AI transformation initiatives within operations. This role offers an exciting opportunity to contribute directly to Cisco's financial health and operational agility while shaping the future of procurement at the company. Key Responsibilities: - Manage and optimize the end-to-end supplier onboarding process, ensuring compliance and effic...

As an IT System Analyst, your role will involve gathering and analyzing business requirements to translate them into functional specifications. You will assist in designing, testing, and deploying IT systems and applications. Collaboration with developers, testers, and business stakeholders is key to delivering solutions effectively. In addition, you will be responsible for system configuration, troubleshooting, and performance monitoring. Supporting end-users with system-related issues, providing training/documentation, and participating in UAT (User Acceptance Testing) to ensure quality deliverables will be part of your daily tasks. Maintaining documentation such as workflows, technical de...

Role Overview: As a Salesforce Admin Lead at NTT DATA, you will be responsible for overseeing the configuration, maintenance, and continuous improvement of the Salesforce environment. Your role will involve managing a team of Salesforce administrators, ensuring system stability, and driving platform enhancements aligned with business objectives. Key Responsibilities: - Leadership & Management - Lead a team of Salesforce administrators and analysts. - Collaborate with stakeholders to define CRM strategy, roadmap, and priorities. - Ensure governance, data integrity, and adherence to best practices across all Salesforce orgs. - System Administration & Configuration - Manage user accounts, roles...

As the primary contact point for end users via phone/Chat/self-service tickets, your role involves qualifying and opening tickets for remediation of events. You will be responsible for triaging tickets to respective teams and providing regular updates and follow-ups on tickets in the queue. It is essential to follow up on tickets until closure, demonstrating your ability to manage a variety of technically complicated tasks effectively. Your experience in remote support and troubleshooting skills will be valuable in this role, along with your understanding of basic hardware accessories/devices and peripherals. Your flexibility for rotational shifts is required, along with excellent oral and w...

As an IT professional in this role, you will be responsible for the following: - Assist in setting up, configuring, and managing LAN/WAN and network devices such as routers, switches, and firewalls. - Monitor network performance and troubleshoot connectivity issues. - Perform routine network maintenance and upgrades. - Support end-users with network-related queries and issues. - Maintain network documentation, logs, and inventory. - Work closely with the IT team to ensure secure and efficient network operations. - Learn and follow IT security policies and best practices. Qualifications required for this role: - Experience in setting up and managing LAN/WAN networks. - Proficiency in configur...

As an IT Infrastructure and Security Support Specialist at the plant, your role involves providing end-to-end support to ensure seamless operations and high availability of systems. You will be responsible for managing IT/OT systems, plant-specific infrastructure, and daily user support while collaborating with Corporate IT, executing projects, and extending support to Head Office and Dahej factory IT as needed. Key Responsibilities: - Administer and manage servers, storage, backups, UPS, and related infrastructure at the plant. - Manage endpoint lifecycle including provisioning, configuration, compliance, and security. - Administer and optimize Active Directory and Group Policies. - Manage ...

Role Overview: You will play a crucial role in maintaining and supporting the organization's IT systems, software, and infrastructure. Your responsibilities will include investigating, diagnosing, and resolving technical issues across various platforms to ensure system reliability, optimal performance, and end-user satisfaction. Key Responsibilities: - Perform installation, configuration, and support of IT systems to meet business specifications. - Ensure ongoing maintenance and updates of software applications and operating systems. - Maintain accurate configuration and support documentation. - Manage and deliver assigned projects and programs to meet established objectives. - Administer sy...

As a Teamcenter Lead Developer, your primary responsibility will be to provide core PLM support and expertise. This includes managing and supporting key Teamcenter functionalities such as Parts & Components Management, CAD Data Management & Integration, BOM Management, Change Management, Supplier Collaboration, Enterprise Data Integration, Configuration & Customization. You will be required to configure and customize Teamcenter modules according to evolving business requirements while ensuring alignment with PLM industry best practices and internal process standards. Additionally, troubleshooting Teamcenter-related issues, delivering Tier 2/3 application support to end-users and business sta...

As a ServiceNow_IT Service Management professional with over 6 years of experience, your role will involve the following key responsibilities: - Perform day-to-day administration and support of the ServiceNow platform. - Manage users, groups, roles, and access controls. - Configure forms, fields, workflows, and automation using ServiceNow tools. - Support modules like Incident, Change, Problem, Request, and CMDB. - Perform regular platform upgrades, patching, and testing in coordination with stakeholders. - Support development and maintenance of reports, dashboards, and performance analytics. - Troubleshoot issues and support end-users. - Ensure the platform runs smoothly and securely. - Mon...

Role Overview: As a Junior SAP MM Consultant with 0-2 years of experience and formal training in SAP Materials Management (MM), you will play a crucial role in implementing and supporting procurement, inventory, and logistics processes in SAP MM. Your responsibilities will involve working closely with both business and technical teams to ensure the smooth functioning of these processes. Key Responsibilities: - Assist in SAP MM configuration, testing, and implementation activities. - Support end-to-end procurement processes including Purchase Requisitions (PR), Purchase Orders (PO), and Goods Receipts (GR). - Contribute to inventory management functions such as stock transfers, goods issues, ...

As a Network Administrator, your role involves installing, configuring, and maintaining LAN, WAN, and Wi-Fi networks. Your key responsibilities will include: - Troubleshooting network issues and ensuring minimal downtime. - Monitoring network performance to ensure system reliability and availability. - Managing network devices such as routers, switches, firewalls, and access points. - Assisting in maintaining data security and backup systems. - Supporting end-users with network connectivity and hardware/software issues. - Maintaining documentation for network configurations, changes, and incidents. - Coordinating with vendors for hardware/software support or upgrades. - Implementing and main...

As a Customer Support Specialist at this company, you will play a crucial role in providing first level contact and resolving customer issues efficiently. Your responsibilities will include: - Providing excellent customer service and communication to address customer queries effectively. - Escalating unresolved issues to the appropriate support level for prompt resolution. - Relaying information between internal and external customers in a proactive manner. - Tracking, routing, and redirecting problems to the correct resources. - Updating customer data and generating activity reports. - Monitoring support cases regularly to ensure timely closure based on Service Level Agreements (SLAs). - Co...

As an expert in SAP PPQM with global rollout experience and cross-module integration in the pharmaceutical industry, your role will involve the following responsibilities: - Configuring SAP PPQM modules according to the requirements of the pharmaceutical industry - Conducting testing to ensure the functionality and performance of the SAP system - Documenting all configurations and processes for future reference - Providing end-user support and training to ensure smooth adoption of the SAP system The qualifications required for this position are: - BE/BTech/MCA in IT/Computer/Graduate - SAP Certification is an added advantage Please note that the location of this job is Ahmedabad.,