Deputy - Chief Operating Officer

Key Responsibilities · Lead and support operational teams to ensure high-quality results. · Ensure services meet CQC standards and implement improvements where needed. · Develop and monitor operational plans, performance metrics, and KPIs. · Work with senior leaders to implement strategic plans and support growth. · Identify and mitigate operational risks and support corporate governance reporting. · Represent the COO in internal and external meetings, and maintain effective communication across teams. · Promote a culture of improvement, accountability, and staff engagement. · Take responsibility for ongoing professional development. Required skills · Master’s degree (or equivalent experience) in management or a related field. · Strong leadership experience at an operational and strategic level. · Proven ability to manage teams, drive performance, and lead change. · Excellent communication, planning, and decision-making skills. · Confident in handling complex situations and resolving conflict. · Proficient in Microsoft Office applications. Show more Show less