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Delivery Operations Senior Analyst

Delivery Operations Senior Analyst

Accenture

5 - 8 years

8 - 12 Lacs

bengaluru

Posted:22 hours ago| Platform:

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Skills Required

monitoring ats bpo automation finance hr branding supply chain analytics sourcing marketing recruitment talent acquisition operations customer satisfaction cloud onboarding applicant tracking system communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Talent Acquisition - HR Delivery Strategy

Designation: Delivery Operations Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? This role will be responsible for our client's professional hiring activities in line with US market norms for various professional job profiles (i.e. Supply Chain, HR, Finance and Marketing, etc.) and in line with the client's professional recruiting process. This job involves connecting with regional Hiring Managers while ensuring all the service levels are met along with high levels of customer satisfaction from the client stakeholders.

Liaise with Hiring Managers and Human Resource Business Partners (HRBPs)

Gains clarity on hiring demand fulfillment priorities and receives requisitions for job profiles in the client s applicant tracking system (ATS)

Understands past sourcing channels, start date schedules and local resource support required to quickly fill positions

Demand Posting:Uses vendor as directed by the client to automatically post the job requisition to analyzed channels that are most effective and from within the client s organization

Understands current client branding strategies and deploys them consistently across locations

Leverages analytics apps insights from the Accenture Talent Supply Demand and Analytics teams to more effectively source and advise the client s Talent Acquisition Center of Excellence (CoE)

Manage the various aspects of the recruitment process like sourcing, processing exceptions (e.g. verbal offers where required, informational interview accommodations or scheduling).

Disposition candidates throughout the process when not automated and ensures the completion of onboarding forms and background checks

Achieve Service Levels - Ensures we are meeting required Service Levels.

Operates within and achieves monthly demand fulfillment targets across client operation locations

Quality Customer Satisfaction - Ensures that the client Hiring Managers complete their requisitions and required approvals to enable optimum levels of productivity, quality and capacity utilization

Automation Monitoring and Continuous Improvement - Ensures candidates are progressing rapidly through the automated hiring process

What are we looking for?

Minimum of 4 years of recruiting work experience

Bachelor s degree with a specialization in HR

Experience working in large teams and serving clients

Experience with U.S. and international recruitment

Experience with serving clients. preferably, BPO clients

Excellent communication selling skills

Proficient in written spoken English or Spanish - bilingual nice to have

Able to get work done on time and with high quality

Able to achieve and sustain high customer satisfaction from the client

Passion to deliver hiring commitments on time and within agreed Service Levels (SL) while operating under optimal levels of productivity capacity utilization

Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Delivery Operations Senior Analyst