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Accenture in India
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Delivery Operations Associate Manager

Delivery Operations Associate Manager

Accenture in India

10 - 14 years

0 Lacs

hyderabad telangana india

Posted:1 day ago| Platform:

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Skills Required

strategy consulting technology network power content support compliance efficiency monitoring data communication management onboarding training documentation resolve analysis automation risk audits

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Trust & Safety - Anti-Money Laundering (AML)

Designation:

Delivery Operations Associate Manager

Qualifications:

Any Graduation

Years of Experience:

10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

What are we looking for?

We are seeking a highly motivated and detail-oriented Manager – AML/KYC to lead and oversee our Anti-Money Laundering (AML) and Know Your Customer (KYC) operations. The ideal candidate will bring deep process knowledge, strong analytical capabilities, and sound business acumen to ensure regulatory compliance while driving operational efficiency. In-depth knowledge of AML/KYC regulatory requirements, including customer due diligence (CDD), enhanced due diligence (EDD), sanctions screening, and transaction monitoring. Strong process knowledge across the AML/KYC lifecycle. Exceptional attention to detail and accuracy. Excellent analytical and problem-solving skills, with the ability to interpret data and make sound judgments. High level of business acumen and strategic thinking to align compliance operations with organizational goals. Strong communication and stakeholder management skills. Experience in managing teams and driving performance.

Roles and Responsibilities:

Lead and manage AML/KYC operations, ensuring all client onboarding and periodic reviews meet regulatory and internal policy standards. Supervise a team of analysts, providing guidance, training, and quality assurance oversight. Maintain and continuously improve KYC and AML processes and documentation in alignment with regulatory requirements and industry best practices. Collaborate with Compliance, Legal, and Business Units to resolve complex KYC cases and escalations. Perform root cause analysis on process gaps and implement effective control measures. Monitor KPIs and SLAs to ensure timely and accurate completion of due diligence reviews. Identify opportunities for process improvements and automation, ensuring scalable and risk-aligned solutions. Stay abreast of regulatory changes and trends in financial crime compliance and translate them into operational actions. Support internal and external audits and regulatory examinations by providing timely and accurate information.

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Delivery Operations Associate Manager