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Delivery and Operations Executive

Delivery and Operations Executive

Rapsys Tech Solutions

2 - 7 years

4 - 9 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Training delivery Analytical skills PDF Sales Travel desk Process improvement Manager Program Management Scheduling Training and Development MS Office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Delivery and Operations Executive

Location

: Lavelle Road, Bangalore

Salary

: Up to 4.5 LPA

Experience

: Minimum 2 years

Notice Period

: Immediate joiners preferred

Job Overview

We are looking for a

Delivery and Operations Executive

to join our

Learning Services

team. The ideal candidate will be responsible for managing end-to-end operations related to training delivery across various technologies. This includes coordination with internal teams, vendors, subject matter experts, and clients. The role demands excellent communication, organization, and multitasking skills.

Key Roles & Responsibilities

Training Operations
: Plan and organize end-to-end training and development operations.

Instructor Sourcing
: Identify and source instructor/SME profiles as per client requirements.

Client Interaction
: Participate in client calls to understand training expectations and propose suitable profiles and learning solutions.

Program Management
: Design training programs with SMEs including timelines, budget, and execution mode.

Stakeholder Coordination
: Collaborate with internal teams (Sales, Finance, Travel Desk) and vendors to ensure smooth delivery.

Scheduling & Follow-up
: Handle meeting schedules and post-training follow-ups to gather necessary data.

Vendor Management
: Identify and manage a pool of training vendors.

Process Improvement
: Identify process gaps and recommend improvements using existing tools and techniques.

Reporting
: Maintain detailed monthly reports categorized by technology and manage timesheets.

Internal Alignment
: Engage with Business Heads and delivery teams to align processes and achieve business objectives.

Qualifications & Skills

Bachelor s degree with relevant corporate experience

Minimum 2 years of experience in training delivery/learning operations (3+ years preferred)

Exposure to sales, delivery, and operations processes

Experience in vendor management and data maintenance

Strong organizational and analytical skills

Excellent verbal and written communication

Collaborative mindset with a high degree of professionalism and confidentiality

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

Job Location:

Bangalore

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