Job Title: Debt Collection Officer/Executive Job Summary: We're seeking a results-driven Debt Collection professional to recover outstanding debts from customers, negotiate payment plans, and maintain positive relationships. Key Responsibilities: 1. Contact customers to negotiate debt repayment 2. Develop and execute debt recovery strategies 3. Maintain accurate records and update CRM systems 4. Negotiate payment plans and settlements 5. Collaborate with internal teams (finance, legal) 6. Stay compliant with debt collection regulations Requirements: 1. 1-2 years of experience in debt collection or a related field 2. Excellent communication and negotiation skills 3. Strong analytical and problem-solving skills 4. Ability to work in a fast-paced environment 5. Knowledge of debt collection laws and regulations Preferred Qualifications: 1. Certification in debt collection or a related field 2. Experience with debt collection software 3. Strong understanding of financial regulations What We Offer: 1. Competitive salary and incentives 2. Opportunities for professional growth and development 3. Dynamic work environment 4. Recognition and rewards for outstanding performance Key Performance Indicators (KPIs): 1. Debt recovery rates 2. Customer satisfaction ratings 3. Compliance with regulations 4. Productivity and efficiency metrics 5. Team contribution and collaboration

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Debt Recovery Agent