Debt Collection Manager

Company Description

Impetus Collection Service provides domestic debt recovery services for Banks and NBFCs. With 7 years of experience and over 300 energetic employees, we offer expertise that ensures peace of mind and business security for our clients. Our services allow businesses to focus on development while we handle credit collection, debt monitoring, and fast debt recovery. Impetus integrates collection, analytics, and legal action, employing traditional methods like tele-calling and field visits,

Key Responsibilities

• Develop and execute effective strategies for debt recovery and account resolution
• Lead, train, and monitor the performance of the collection team
• Allocate accounts and ensure timely follow-up by the team
• Track delinquent accounts and initiate appropriate recovery measures
• Maintain accurate records of interactions and payments received
• Ensure adherence to RBI and other regulatory guidelines
• Resolve disputes and escalate complex cases when necessary
• Coordinate with legal team for litigation when required
• Regularly report collection performance to senior management

Qualifications

• Experience in debt recovery, credit collection, and debt monitoring
• Leadership skills to manage and guide a team of collectors
• Strong analytical skills to assess collection performance and identify opportunities for improvement
• Knowledge of legal processes and requirements related to debt recovery
• Excellent communication and negotiation skills
• Ability to work on-site in Pimpri Chinchwad
• Proficiency in using debt collection software and tools
• Problem-solving skills and ability to handle escalated cases
• Experience in the banking or financial sector is a plus