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Debt Collection Manager

5 - 31 years

3 - 8 Lacs

Posted:1 week ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Role and Responsibilities: Engage with delinquent customers for collections of legitimate dues Manage various channels / partners used for debt servicing Ensure compliance of the laid down processes by the regulators and the bank for debt servicing Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions Deliverables: Collection and debt servicing of delinquent customers for various banking products Ensure collection of payments from the clients on time Ensure positive customer service experience in the process of collections and ensure high standards of customer service

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