Datacenter Technician

The deliverables from the contractor include but are not limited to

• Relocation of servers and chassis so the person needs to understand electronical equipment sensitivity and should know what is required to work in a data center with operating infrastructure in it.
• Linux knowledge and the ability to do Level 1 OS problem troubleshooting.
• Hardware maintenance such as disk drive replacements, memory module swap, etc.
• Receiving, unboxing, racking and connecting (power and network) of servers in a productive datacenter environment.
• Other duties as assigned by the Global Regional Data Center Manager.

Position Overview:

Siemens DISW is seeking a professional, self-motivated datacenter systems administrator for our Regional Datacenter (RDC) in Pune. The ideal candidate will have experience working in a datacenter environment with primary responsibilities listed below.

Responsibilities:

• Server hardware management: Perform server installations including planning, preparation, installation, cabling, OS installation, and post configuration.
• Provide hardware swap-outs for repairs, and interact with vendors for parts and service support, including over-seeing their onsite activities.
• Deploy operating systems with homegrown automated deployment process. 
• Monitor and respond to hardware incidents across all data center IT equipment e.g. servers, filers and switches.
• Experience in Operating System troubleshooting (Windows / Linux).
• Manage inbound tasks via ticket tracking tool (ServiceNow), following standard ITIL Change and Incident Management processes.

Required Knowledge/Skills, Education and Experience:

• 2 years’ experience in an IT maintenance & support operational role.
• Hardware component troubleshooting skills (CPU, memory, motherboard, controllers, and disks) and replacement of components thereof.
• Experience with Linux (Redhat, CentOS, SLES, etc.) installation, troubleshooting, and support.
• Ability to communicate (verbally and in writing) in English.
• Ability to follow technical written and verbal directions.
• Ability to work well with various teams both local and remote including international.