Data Center Senior Manager/AGM

·        Lead, manage, and develop the data centre team, including system administrators, network engineers, and support staff.

·        Ensure 24/7 availability, reliability, and performance of all data centre infrastructure (servers, storage, networking, power, and cooling).

·        Oversee implementation, upgrade, and maintenance of hospital IT systems including EMR/EHR platforms (e.g., Epic, Cerner), PACS, and clinical data repositories.

·        Develop and enforce data centre policies, procedures, and service-level agreements (SLAs).

·        Manage capacity planning and scaling strategies for data storage, compute resources, and application hosting.

·        Collaborate with cybersecurity teams to protect sensitive patient data and ensure compliance with HIPAA, HITECH, and other regulatory requirements.

·        Lead business continuity and disaster recovery planning, testing, and execution.

·        Monitor operational costs, prepare budgets, and manage vendor relationships and contracts.

·        Ensure all systems maintain high availability and minimal downtime, particularly for mission-critical healthcare services.

·        Act as escalation point for critical incidents affecting hospital operations.

·        Work closely with hospital leadership and clinical teams to align IT infrastructure with clinical and administrative needs.

Accountability

SKILLS REQUIRED:

·        Strong knowledge of data centre technologies: virtualization, cloud integration, SAN/NAS, HVAC, UPS, and power systems.

·         Experience with healthcare compliance requirements (HIPAA, HITECH, Joint Commission).

·         Excellent leadership, communication, and interpersonal skills.

·         Ability to work under pressure and manage large-scale, mission-critical environments.

·        Strategic mindset with hands-on capability to troubleshoot complex IT issues.

JOB SPECIFICATION:

·        Bachelor’s degree in information technology, Computer Science, Engineering, or a related field (master’s preferred).

·        8+ years of experience in IT/data center management, with at least 3 years in a leadership role.

·        Candidates with related Certifications or Experience in healthcare IT environments is highly desirable.

Note: Please watsapp your CV@ 8143936946