Posted:4 weeks ago|
Platform:
Hybrid
Full Time
The Data Analyst - Commercial Excellence plays a central role in ensuring data-driven visibility across the company's commercial performance. Reporting directly to the Global Commercial Excellence & Strategy Lead, this role is responsible for preparing analytical reports, and developing insights that support global sales effectiveness, market understanding, and growth initiatives. This position bridges commercial data and strategic execution transforming raw information into clear, actionable insights that enable leadership and regional teams to make better commercial decisions.
- Ensure the accuracy, completeness, and consistency of CRM data across global and regional sales teams.
- Establish and maintain data quality routines, audit checks, and governance reports. - Build and maintain dashboards and reports (e.g., Power BI, Excel) that visualize pipeline health, conversion rates, and sales productivity. - Collaborate with IT and regional sales teams to ensure CRM usability and alignment with commercial reporting needs (without performing system-level coding or configuration). - Support the rollout of CRM-related training and data discipline initiatives.
- Analyze sales performance data to identify trends, opportunities, and performance gaps across geographies, products, and customer segments.
- Support growth and transformation initiatives by providing data-driven analyses and business cases. - Develop presentations and summary reports for leadership, highlighting key insights and recommendations. - Work closely with regional teams to ensure consistent measurement and tracking of key commercial KPIs.
- Collaborate with the Market Intelligence Lead by structuring and analyzing internal and external datasets (e.g., customer financials, pricing, competitive data).
- Develop standardized analytical templates and visualizations that translate market data into strategic insights. - Combine internal sales data with market intelligence outputs to support opportunity sizing and share-of-wallet analysis.
- Contribute to the monitoring of quick wins, medium- and long-term initiatives driven by the Global Commercial Excellence & Strategy Lead.
- Ensure consistent, data-backed tracking of initiative outcomes and value realization. - Support ad-hoc analytical projects and leadership requests related to commercial performance, pricing, and customer segmentation.
- Bachelors degree in Business, Economics, Engineering, Data Analytics, or related quantitative field.
- 24 years of experience in commercial or business analytics, preferably within a sales or commercial operations environment. - Strong skills in Excel and Power BI (or similar visualization tools). - Experience working with CRM platforms (e.g., Salesforce, Oracle CRM) ability to manage data and reporting but not perform technical configuration. - Familiarity with sales metrics such as funnel conversion, pipeline velocity, pricing, and profitability analysis. - Excellent analytical thinking and attention to detail; able to present findings clearly to non-technical audiences. - Strong collaboration and communication skills across regions and functions.
- Analytical Rigor & Data Integrity
- Business Acumen & Commercial Insight - Structured Problem Solving - Clear Communication & Visualization - Cross-Functional Collaboration - Proactive and Results-Oriented Mindset
- High CRM Data quality and consistency across global regions.
- Timely, accurate delivery of dashboards and reports. - Clear, actionable insights that support commercial and growth initiatives. - Positive feedback from the Global Commercial Excellence & Strategy Lead and regional stakeholders. - Demonstrated contribution to improved sales visibility and performance tracking.
Calderys India Refractories
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