Job
Description
Description Strong experience/understanding of D365 F O Retail module Minimum 5 years of experience with a minimum of 2 full cycle implementations in Commerce/Retail and support is a must. Retail industry knowledge is a plus. Good exposure to Finance SCM modules of D365. Strong knowledge in Inventory Management, Purchase process @ POS and Back office Sales process @ POS, Warehouse management, Transfer order @ POS and back office. Strong knowledge for configuration i.e. Retail parameter, Store parameters, Product, item, BOM, etc. Logical mapping of number sequence, Dimension setup, ledger setup, Various tax setup, etc., D365 SCM and Commerce / Retail Certifications Experience in configuration and troubleshooting of new stores, POS, Promotions, and hardware which includes printers, customer displays, scanners, and hardware stations. Experience of rollouts, deployments, and upgrades Ability to identify risks, and issues, find solutions, and plan/manage them. Retail Module ImplementationLead and participate in the implementation of Dynamics 365 Retail module, ensuring alignment with client business processes. Business Process OptimizationCollaborate with clients to understand their retail business processes and identify areas for improvement. Configuration and CustomizationConfigure Dynamics 365 Retail functionalities based on client requirements and collaborate with development teams for any necessary customizations. End-User TrainingDevelop and deliver training programs for end-users on Dynamics 365 Retail functionalities and provide ongoing support and guidance. Quality AssuranceConduct thorough testing of Dynamics 365 Retail configurations and customizations and ensure the delivered solutions meet the specified business requirements and quality standards. Client Relationship ManagementEstablish and maintain strong relationships with clients, understanding their needs and ensuring client satisfaction. Excellent documentation, presentation, and communications skills. Should be able to lead the conversations with the senior executives on the projects DocumentationCreate and maintain comprehensive documentation of configurations, customizations, and implemented solutions and develop user manuals and training materials as needed. Relevant Microsoft Dynamics Certifications Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills D365 SCM and Commerce / Retail Certifications;business process optimization Languages RequiredENGLISH Role Rarity To Be Defined
