CX developer - Genesys

1 - 6 years

4 - 9 Lacs

Mumbai Navi Mumbai Mumbai (All Areas)

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

1.5/2 years of relevant experience in Genesys CX Developer, preferably from a contact center background
Strong proficiency in Genesys PureEngage platform componentsFamiliarity with telephony protocols and technologies (SIP, TDM, VoIP)

Required Candidate profile

Proficient in Genesys Composer for IVR development.Experience with Genesys routing strategies, Workspace Desktop Edition (WDE), and other Genesys modulesSolution DesignApplication Development

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