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0.0 years
0 Lacs
gurgaon, haryana, india
On-site
Job Description At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description: Do you like to find the errors in things Love to proofread and see what might go wrong Do you always have the Customer in mind and wa...
Posted 2 months ago
1.0 - 6.0 years
4 - 9 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
1.5/2 years of relevant experience in Genesys CX Developer, preferably from a contact center background Strong proficiency in Genesys PureEngage platform components Familiarity with telephony protocols and technologies (SIP, TDM, VoIP) Required Candidate profile Proficient in Genesys Composer for IVR development. Experience with Genesys routing strategies, Workspace Desktop Edition (WDE), and other Genesys modules Solution Design Application Development
Posted 4 months ago
1.0 - 6.0 years
2 - 7 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
DevOps or Sys Eng, Assist in Genesys Cloud CX config, Architect flows, Data Actions, and integrations. Support Voice AI (Dialogflow, Lex) in IVR Maintain CI/CD, troubleshoot issues, script automation, manage monitoring tools, and document deployments Required Candidate profile Basic knowledge of Genesys Cloud CX or contact center platforms. Exposure to Voice AI (Dialogflow/Lex), Git, scripting, Linux, and cloud (AWS/Azure). Eager to learn and grow in a dynamic setup
Posted Date not available
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