Key Responsibilities Make outbound calls to potential customers and explain company products/services Answer customer queries and provide correct information Maintain customer database and records in CRM/excel Follow up on leads regularly and achieve daily/weekly targets Build and maintain good customer relationships Understand customer needs and recommend suitable solutions Handle objections politely and professionally Prepare daily call reports and share with team/manager Required Skills Good communication skills (Hindi/English or regional language) Basic computer knowledge (MS Office / Excel / CRM) Convincing and negotiation skills Active listening and problem-solving attitude Ability to work with targets Pleasant and confident voice

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Customer Support Team Leader