Job Title: Customer Support Executive – Inbound Calling (Domestic Voice Process) Location: 80/7, 2nd Floor, Pattalamma Temple Road, (Above ICICI Bank), Jayanagar 3rd Block, Bengaluru, Karnataka – 560011 Company: OneDios Services Pvt. Ltd. Client: Stovekraft Limited (Brands: Pigeon, Gilma, and Black&Decker – Kitchen & Home Appliances) Job Responsibilities:Handle inbound customer calls related to kitchen and home appliances. Assist customers with query resolution, complaint registration, and escalation management. Maintain a professional tone and provide accurate information to customers. Record customer interactions and escalate complex issues when required. Requirements:Education: Minimum 12th pass and above. Age: Minimum 20 years. Languages: English – Good Malayalam – Good Hindi – Good Experience: Freshers and experienced candidates welcome. Job Details:Working Days: 6 days a week (Sunday Fixed Off) Timings: Reporting Time: 8:45 AM Duty Off: 7:00 PM Process Type: Domestic Voice (Inbound Calling) Interview Details:Mode: Walk-in Interview Days: Monday to Saturday Timings: 10:00 AM to 4:00 PM Venue: Same as job location (see above) Why Join Us?Opportunity to work with top Indian and international kitchen appliance brands. Friendly work environment with opportunities for growth. Gain experience in a structured customer support process.
Job Title: HR and Admin ExecutiveLocation: 80/7, 2nd Floor, Pattalamma Temple Road, (Above ICICI Bank), Jayanagar 3rd Block, Bengaluru, Karnataka - 560011 Department: Human Resources Reports To: HR Lead Company Type: Startup Employment Type: Full-time Job Summary:We are looking for a proactive and detail-oriented HR and Admin Executive with a minimum of 1 year of relevant experience to support our growing team. This role combines both HR and administrative responsibilities and is ideal for someone who thrives in a dynamic startup environment. You will play a vital role in maintaining smooth day-to-day operations, employee coordination, and office administration. Key Responsibilities:Human Resources:Assist in end-to-end recruitment: sourcing, screening, scheduling interviews, and follow-ups. Conduct employee onboarding, documentation, and induction sessions. Maintain employee records, attendance, and leave trackers. Support payroll processing with accurate attendance and leave data. Respond to employee queries regarding HR policies and procedures. Help organize team engagement activities, feedback sessions, and appraisals. Coordinate with external consultants or agencies for HR services when required. Administration:Manage office supplies and ensure timely procurement. Handle vendor coordination, housekeeping, and basic facility management. Maintain administrative documentation and filing systems. Ensure the office is well-maintained, clean, and organized. Oversee courier handling, visitor logs, and general office upkeep. Requirements:Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum 1 year of experience in HR and administrative roles. Good knowledge of MS Office tools and basic HR processes. Strong communication, coordination, and organizational skills. High level of discretion, integrity, and attention to detail. Ability to work independently and manage multiple tasks in a fast-paced environment. Why Join Us:Be part of a young, ambitious startup with a collaborative culture. Learn and grow alongside an energetic and passionate team. Opportunity to contribute directly to people practices and company growth. Flat structure, open communication, and ownership of responsibilities.
Job Title: Customer Support Executive – Inbound Calling (Domestic Voice Process) Location: 80/7, 2nd Floor, Pattalamma Temple Road, (Above ICICI Bank), Jayanagar 3rd Block, Bengaluru, Karnataka – 560011 Company: OneDios Services Pvt. Ltd. Client: Stovekraft Limited (Brands: Pigeon, Gilma, and Black&Decker – Kitchen & Home Appliances) Job Responsibilities: Handle inbound customer calls related to kitchen and home appliances. Assist customers with query resolution, complaint registration, and escalation management. Maintain a professional tone and provide accurate information to customers. Record customer interactions and escalate complex issues when required. Requirements: Education: Minimum 12th pass and above. Age: Minimum 20 years. Languages: English – Good Malayalam – Good Hindi – Good Experience: Freshers and experienced candidates welcome. Job Details: Working Days: 6 days a week (Sunday Fixed Off) Timings: Reporting Time: 8:45 AM Duty Off: 7:00 PM Process Type: Domestic Voice (Inbound Calling) Interview Details: Mode: Walk-in Interview Days: Monday to Saturday Timings: 10:00 AM to 4:00 PM Venue: Same as job location (see above) Why Join Us? Opportunity to work with top Indian and international kitchen appliance brands. Friendly work environment with opportunities for growth. Gain experience in a structured customer support process.
We are looking for a creative Graphic Designer who can bring ideas to life across multiple formats. The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. What you’ll work on: • Social media posts, carousels & infographics • Minor video edits & motion graphics • Creative campaigns and branding content Requirements: • Hands-on experience with Canva (compulsory) • Ability to experiment with different content styles • 0–1 year of design experience • Strong sense of creativity and attention to detail • Portfolio (Compulsory)
Role Summary The team leader oversees daily operations of inbound call agents, ensuring excellent customer service delivery and efficient call handling. The position involves guiding, training, and supervising staff, while implementing strategies for continuous improvement in response quality and customer satisfaction. Key Responsibilities Monitor team and individual performance, provide constructive feedback, and conduct training sessions. Supervise and guide a team of customer service representatives handling incoming calls. Handle escalated calls, resolve complex queries, and ensure first-contact resolution. Track, analyze, and report on key performance indicators such as call quality, response time, and resolution rates. Develop and implement strategies to improve customer support efficiency and satisfaction. Manage schedules, ensure adherence to call center policies, and optimize resource allocation. Collaborate with other departments, optimize processes, and respond to feedback trends. Maintain compliance with company policies and industry best practices for inbound calling. Requirements Proven team leadership in a call center/inbound voice process environment. Bachelor’s degree or relevant work experience in customer service/call center leadership. Excellent verbal communication and problem-solving skills. Knowledge of call center software, CRM systems, and data analysis tools. Ability to work efficiently in a fast-paced, high-volume inbound calling setup. Strong organizational and motivational skills for managing a diverse team. Desired SkillsLeadership, performance management, and conflict resolution. Proficiency in CRM software and call center systems. Data analysis, team building, and quality assurance.