Job Title: Operations Associate – Branch Office Location: Indore, MP Function: Operations Reports To: Head Office Objective: To ensure smooth day-to-day functioning of the branch office by managing walk-in customer queries, adhering to operational protocols, Area wise collection of repayment and ensuring timely communication with the Head Office. Roles & Responsibilities: Attend and assist walk-in customers with loan-related queries or documentation. Maintain a professional and customer-friendly presence at the branch. Mark daily attendance and log actual working hours for review and audit. Share daily reports including walk-in footfall, escalations (if any), and local updates with Head Office. Coordinate with Head Office teams for any local marketing, verification, or operational support. Ensure office space upkeep, compliance with co-working space norms, and safe handling of company materials or assets. Act as the local point of contact for any field or agency coordination. Requirements & Qualifications: Any Graduate 2 years of experience in operations, customer service, or admin roles (preferably in BFSI, NBFC). Comfortable using mobile apps, Google Sheets, and basic reporting tools. Strong communication skills in the local languages Hindi and English . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Job Title: Operations Associate – Branch Office Location: Indore, MP Function: Operations Reports To: Head Office Objective: To ensure smooth day-to-day functioning of the branch office by managing walk-in customer queries, adhering to operational protocols, Area wise collection of repayment and ensuring timely communication with the Head Office. Roles & Responsibilities: Attend and assist walk-in customers with loan-related queries or documentation. Maintain a professional and customer-friendly presence at the branch. Mark daily attendance and log actual working hours for review and audit. Share daily reports including walk-in footfall, escalations (if any), and local updates with Head Office. Coordinate with Head Office teams for any local marketing, verification, or operational support. Ensure office space upkeep, compliance with co-working space norms, and safe handling of company materials or assets. Act as the local point of contact for any field or agency coordination. Requirements & Qualifications: Any Graduate 2 years of experience in operations, customer service, or admin roles (preferably in BFSI, NBFC). Comfortable using mobile apps, Google Sheets, and basic reporting tools. Strong communication skills in the local languages Hindi and English . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Job Title: Operations Associate – Branch Office Location: Rajkot, GJ Function: Operations Reports To: Head Office Objective: To ensure smooth day-to-day functioning of the branch office by managing walk-in customer queries, adhering to operational protocols, Area wise collection of repayment and ensuring timely communication with the Head Office. Roles & Responsibilities: Attend and assist walk-in customers with loan-related queries or documentation. Maintain a professional and customer-friendly presence at the branch. Mark daily attendance and log actual working hours for review and audit. Share daily reports including walk-in footfall, escalations (if any), and local updates with Head Office. Coordinate with Head Office teams for any local marketing, verification, or operational support. Ensure office space upkeep, compliance with co-working space norms, and safe handling of company materials or assets. Act as the local point of contact for any field or agency coordination. Requirements & Qualifications: Any Graduate 2 years of experience in operations, customer service, or admin roles (preferably in BFSI, NBFC). Comfortable using mobile apps, Google Sheets, and basic reporting tools. Strong communication skills in the local languages Hindi and English . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

Title - Business Head (NBFC) Location Bengaluru, KA (Onsite) Experience Required - 10+ years (Minimum 3–5 years in a leadership role within an NBFC) Education: MBA/PGDM (Finance/Strategy/General Management) from a reputed institution Compensation will be as per industry standards. Job Description Provide strategic leadership and oversee end-to-end NBFC operations across departments - credit, collections, finance, compliance, product, technology, marketing, and HR. Ensure adherence to RBI regulations, board directives, and internal SOPs across all operational aspects. Build, lead, and mentor cross-functional teams to foster a performance-driven culture. Formulate and execute both short-term and long-term strategies to meet disbursement, revenue, and NPA targets. Represent the NBFC in board meetings, investor presentations, and regulatory discussions. Foster coordination between departments and drive accountability through KPIs and structured reviews. Identify and build partnerships with banks, fintechs, and third-party vendors, ensuring strong relationship management. Lead digitization and automation initiatives to improve operational efficiency and customer experience. Oversee risk management, compliance frameworks, internal controls, and audits. Report directly to the Board of Directors, presenting performance dashboards and actionable business insights. Skills & Competencies Leadership & People Management: Ability to lead high-performance, cross-functional teams. Strategic Thinking: Sharp analytical and long-term planning capabilities. Regulatory Expertise: In-depth knowledge of RBI guidelines, digital lending norms, and compliance standards. Operational Execution: Proven ability to drive process optimization, automation, and service delivery. Financial Acumen: Strong command of P&L;, unit economics, cost control, and portfolio risk. Technology-Driven: Familiarity with digital lending platforms and data-centric decision-making. Stakeholder Management: Effective communicator with board members, investors, auditors, and regulators. Crisis Leadership: Ability to manage uncertainties and turnaround challenges with strategic agility. Job Types: Full-time, Permanent Pay: From ₹60,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Job Title: Operations Associate – Branch Office Location: Indore, MP Function: Operations Reports To: Head Office Objective: To ensure smooth day-to-day functioning of the branch office by managing walk-in customer queries, adhering to operational protocols, Area wise collection of repayment and ensuring timely communication with the Head Office. Roles & Responsibilities: Attend and assist walk-in customers with loan-related queries or documentation. Maintain a professional and customer-friendly presence at the branch. Mark daily attendance and log actual working hours for review and audit. Share daily reports including walk-in footfall, escalations (if any), and local updates with Head Office. Coordinate with Head Office teams for any local marketing, verification, or operational support. Ensure office space upkeep, compliance with co-working space norms, and safe handling of company materials or assets. Act as the local point of contact for any field or agency coordination. Requirements & Qualifications: Any Graduate 2 years of experience in operations, customer service, or admin roles (preferably in BFSI, NBFC). Comfortable using mobile apps, Google Sheets, and basic reporting tools. Strong communication skills in the local languages Hindi and English . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Required) Work Location: In person

Job Title: Operations Associate – Branch Office Location: Indore, MP Function: Operations Reports To: Head Office Objective: To ensure smooth day-to-day functioning of the branch office by managing walk-in customer queries, adhering to operational protocols, Area wise collection of repayment and ensuring timely communication with the Head Office. Roles & Responsibilities: Attend and assist walk-in customers with loan-related queries or documentation. Maintain a professional and customer-friendly presence at the branch. Mark daily attendance and log actual working hours for review and audit. Share daily reports including walk-in footfall, escalations (if any), and local updates with Head Office. Coordinate with Head Office teams for any local marketing, verification, or operational support. Ensure office space upkeep, compliance with co-working space norms, and safe handling of company materials or assets. Act as the local point of contact for any field or agency coordination. Requirements & Qualifications: Any Graduate 2 years of experience in operations, customer service, or admin roles (preferably in BFSI, NBFC). Comfortable using mobile apps, Google Sheets, and basic reporting tools. Strong communication skills in the local languages Hindi and English . Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Required) Work Location: In person

Job Title: CSR (Customer Service Representative) - Freshers Location: Castle Street, Ashoknagar, Bengaluru, KA Department: Financial Services Job Type: Full-Time, Onsite Workdays: 6 days, rotational week offs Job Description Answer inbound customer calls, emails, and chat inquiries regarding products, services, and account details. Provide timely, accurate, and comprehensive information to customers related to credit facilities. Address customer queries or concerns related to loan status, interest rates, and repayment schedules. Resolve customer complaints by identifying the issue, offering solutions, or escalating the case to a higher authority if necessary. Assist customers with the process of loan applications, documentation, and follow-ups. Follow up with customers on pending payments or missing documentation. Guide customers on how to access and use online banking services and mobile apps. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Can you speak in Hindi Language? Work Location: In person