Customer Support Specialist

Role Overview: As a Customer Support Specialist at Medcity International Academy (MIA) in Kochi, you will play a crucial role in managing customer inquiries, providing technical support, ensuring customer satisfaction, and handling daily operational tasks. Your responsibilities will include responding to client queries, troubleshooting technical issues, delivering exceptional service, and maintaining a high level of customer satisfaction. Key Responsibilities: - Manage customer inquiries and provide timely responses - Offer technical support to address customer issues effectively - Ensure customer satisfaction by delivering exceptional service - Execute daily operational tasks efficiently - Collaborate with team members to achieve common goals - Utilize strong problem-solving abilities to address challenges - Demonstrate excellent interpersonal and communication skills - Utilize analytical skills to identify and resolve issues promptly Qualifications Required: - Strong Customer Support and Customer Satisfaction skills - Excellent Interpersonal Skills - Technical Support and Analytical Skills - Outstanding problem-solving abilities - Effective communication skills - Ability to work collaboratively as part of a team - Prior experience in customer service is a plus - Bachelors degree in any relevant field (Note: No additional details of the company were mentioned in the provided job description) Role Overview: As a Customer Support Specialist at Medcity International Academy (MIA) in Kochi, you will play a crucial role in managing customer inquiries, providing technical support, ensuring customer satisfaction, and handling daily operational tasks. Your responsibilities will include responding to client queries, troubleshooting technical issues, delivering exceptional service, and maintaining a high level of customer satisfaction. Key Responsibilities: - Manage customer inquiries and provide timely responses - Offer technical support to address customer issues effectively - Ensure customer satisfaction by delivering exceptional service - Execute daily operational tasks efficiently - Collaborate with team members to achieve common goals - Utilize strong problem-solving abilities to address challenges - Demonstrate excellent interpersonal and communication skills - Utilize analytical skills to identify and resolve issues promptly Qualifications Required: - Strong Customer Support and Customer Satisfaction skills - Excellent Interpersonal Skills - Technical Support and Analytical Skills - Outstanding problem-solving abilities - Effective communication skills - Ability to work collaboratively as part of a team - Prior experience in customer service is a plus - Bachelors degree in any relevant field (Note: No additional details of the company were mentioned in the provided job description)