Customer Support Specialist

1 years

0 Lacs

Posted:6 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

📢 Hiring: Technical Voice Support Executive


Location: Gachibowli, Hyderabad

Work Mode: Work from Office


Experience: Minimum 1 year in International Voice Process (Technical/BPO)


Key Highlights

5 Days Working

Night Shifts

2-Way Cab Facility (within 25 km from Gachibowli)

Immediate Joiners Preferred


Job Description


We are looking for Technical Voice Support Executives to handle customer calls and provide real-time assistance for technical queries. The role involves troubleshooting issues, offering accurate resolutions, and ensuring high-quality customer support in a fast-paced BPO environment.


Responsibilities:


Handle inbound/outbound calls and resolve technical queries.


Troubleshoot product or service-related issues.


Provide step-by-step technical guidance to customers.


Escalate unresolved issues to the concerned department.


Maintain detailed and accurate records of all customer interactions.


Ensure prompt and satisfactory resolution for all customer concerns.


Requirements


✅ Any Graduate (Technical background preferred)

✅ Minimum 1 year of experience in International Voice Process (Technical/BPO preferred)

✅ Excellent communication skills in English

✅ Willingness to work in rotational night shifts


Compensation & Benefits


💰 Salary: As per company standards (up to 30% hike for eligible candidates)

🚗 2-Way Cab Facility (within 25 km radius)


Apply on mounika.b@liveconnections.in

98852 71110

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