Customer Support Specialist

Job description

As a Retail Sales Associate at Chocovic, a premium gifting brand, you will play a key role in providing exceptional customer service, driving sales, and maintaining a luxurious in-store experience. You will assist customers in finding the perfect gifts, educate them about our products, and ensure that the store environment reflects the high-quality standards of our brand.

Key Responsibilities:

• Greet customers in a friendly and welcoming manner.
• Assist customers in selecting gifts, providing personalized recommendations based on their needs.
• Maintain in-depth knowledge of the product offerings, including key features, benefits, and trends.
• Drive sales and meet individual and team targets.
• Provide an exceptional level of customer service, ensuring customer satisfaction and loyalty.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain the store's appearance, ensuring it is clean, organized, and well-stocked.
• Handle returns and exchanges in accordance with company policies.
• Assist with inventory management, restocking, and product displays.
• Collaborate with team members to achieve sales goals and deliver an outstanding shopping experience.

Call Directly 7717300328/9878128300

Job Type: Full-time

Pay: ₹20,000.00 - ₹26,000.00 per month

Work Location: In person