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Acara Solutions
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Customer Support Specialist

Customer Support Specialist

Acara Solutions

0 - 5 years

|

4 - 5 Lacs

Posted:None| Platform:

Apply

Skills Required

bpo customer support international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Respond promptly and accurately to client inquiries, ensuring adherence to SOPs, compliance standards, and client-specific requirements.
Consistently maintain high levels of accuracy and efficiency across all assigned tasks.
Communicate professionally with internal teams and contribute to cross-functional coordination to meet shared goals.
Conduct thorough checks to ensure deliverables meet quality standards, minimizing errors that could impact clients or compliance.
Thrive in a fast-paced, high-volume environment with precision and accuracy.
Perform other duties as assigned, aligned with the overall purpose of the role.

Preferred candidate profile

Education: Bachelors degree or Post Graduate Diploma
Experience: 0 to 3 years in a client service or customer-facing role preferred

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Acara Solutions

IT Services and IT Consulting

Montreal Quebec

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