As a Business Analyst in the CEO's Office at Sembark Tech, a dynamic B2B SaaS startup based in Jaipur, India, your primary responsibility will be to oversee data analytics, reporting, sales operations support, CRM management, and strategic enablement. You will play a crucial role in driving sales team performance, optimizing lead tracking and management, and providing valuable insights to enhance sales operations. Your key responsibilities will include generating and analyzing sales performance reports, developing dashboards for the CEO, and utilizing data insights to recommend process improvements. You will also be responsible for supporting daily sales operations, designing efficient processes within Zoho CRM, and ensuring lead prioritization systems are optimized for sales outcomes. As the Zoho CRM expert, you will manage workflows, automations, and integrations, conduct regular audits to maintain data accuracy, and train sales team members on effective CRM usage. Additionally, you will act as a trusted advisor to the CEO, track lead progress through the pipeline, and assist in scaling workflows and automations to accommodate a growing sales team. To excel in this role, you should have at least 1 year of experience in sales operations or business analytics, hands-on experience with Zoho CRM, strong analytical skills, proficiency in Excel/Google Sheets, exceptional communication and collaboration skills, and a detail-oriented mindset. Experience in B2B SaaS or enterprise sales operations, knowledge of Zoho tools, and familiarity with sales performance metrics are also desired. In return, Sembark Tech offers a competitive salary and benefits package, comprehensive training and development programs, a supportive work environment, and opportunities for career growth within the company. Join us at Sembark Tech and become part of a dynamic team dedicated to revolutionizing the travel industry!,
Responsibilities: Design Campaign Assets: Create visually compelling graphics for digital ads, social media, email marketing, and other campaign materials. Video Content Creation: Edit promotional videos, product demos, and social media videos to captivate and engage the audience. Add dynamic elements like animations, text overlays, and transitions. Brand Alignment: Ensure that all marketing visuals (graphics, videos, infographics) are aligned with brand identity, color schemes, and messaging tone. Collaborate with Marketing: Work closely with the marketing team to brainstorm creative concepts, develop content calendars, and tailor designs to specific campaigns. Trend Awareness: Stay up-to-date with design and video trends, social media visual standards, and digital marketing best practices. Requirements : Certified course/ Bachelors/Masters Degree in Visual Communication/Web Designing from reputed institutes. Proven at least 6 months of experience as a Graphic Designer. Good in Adobe Creative Suite (Photoshop, Illustrator, XD) or other modern design tools such as Figma/Canva (Preferred) Exposure and hands-on experience with the latest AI Image Generation tools such as Midjourney/Stable Diffusion/ DALL.E, etc. Experience with web design, including design systems and responsive design principles. Excellent eye for attention to detail. Strong integrity and work ethic. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product & tech vertical for the organisation. Continuous learning and development opportunities. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Work Location: In person
Client Onboarding & Implementation Manage the initial onboarding process for new clients. Assist, gather, and prepare client data for software setup and configuration. Assist clients with initial system setup and customisation. Coordinate with Internal Graphic Design team to help clients with branding collaterals. Training & Client Enablement Conduct group and one-on-one training sessions via Google Meet/Zoom. Develop onboarding materials, including checklists and walkthroughs. Ensure clients complete key onboarding milestones and understand core features. Customer Success & Support Transition Monitor client progress and proactively address challenges. Ensure a smooth handover to the Technical Support Team post-onboarding. Identify common onboarding pain points and suggest improvements. Technical Support & Issue Resolution Handle client queries via WhatsApp, Email, and Google Meet/Zoom. Troubleshoot technical issues and escalate complex problems to the development team. Track and improve response times and customer satisfaction. Requirements: Strong verbal and written English & Hindi communication skills. Patience and a customer-centric attitude. Basic IT skills, including proficiency with MS Office, exposure to popular meeting tools, and CRM systems. Exposure to Canva is plus. Ability to travel for client support when necessary. Previous experience in customer support or a related field is a plus. Added advantage if either experience or educational qualification in hospitality / tourism industry. Benefits: Competitive salary and benefits package. Comprehensive training and development programs. A supportive and collaborative work environment. Opportunities for career growth within the company. Job Types: Full-time, Permanent, Fresher Pay: ₹279,100.12 - ₹300,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Work from home Location: Vaishali Nagar, Jaipur, Rajasthan (Preferred) Work Location: In person
Responsibilities: Design Campaign Assets: Create visually compelling graphics for digital ads, social media, email marketing, and other campaign materials. Video Content Creation: Edit promotional videos, product demos, and social media videos to captivate and engage the audience. Add dynamic elements like animations, text overlays, and transitions. Brand Alignment: Ensure that all marketing visuals (graphics, videos, infographics) are aligned with brand identity, color schemes, and messaging tone. Collaborate with Marketing: Work closely with the marketing team to brainstorm creative concepts, develop content calendars, and tailor designs to specific campaigns. Trend Awareness: Stay up-to-date with design and video trends, social media visual standards, and digital marketing best practices. Requirements : Certified course/ Bachelors/Masters Degree in Visual Communication/Web Designing from reputed institutes. Proven at least 6 months of experience as a Graphic Designer. Good in Adobe Creative Suite (Photoshop, Illustrator, XD) or other modern design tools such as Figma/Canva (Preferred) Exposure and hands-on experience with the latest AI Image Generation tools such as Midjourney/Stable Diffusion/ DALL.E, etc. Experience with web design, including design systems and responsive design principles. Excellent eye for attention to detail. Strong integrity and work ethic. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product & tech vertical for the organisation. Continuous learning and development opportunities. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Work Location: In person
Responsibilities: Conduct UI/UX testing, vulnerability assessments and security testing on web applications and APIs. Collaborate with the development team to ensure quality and security throughout the software development lifecycle. Create and maintain test plans, test cases, and security documentation. Perform code reviews and provide feedback on potential security issues. Provide expert knowledge on application security issues and best practices to the development team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Application Question(s): Your Current CTC? Experience: QA manual testing : 2 years (Preferred) Location: Vaishali Nagar, Jaipur, Rajasthan (Preferred) Work Location: In person
Responsibilities: Conduct UI/UX testing, vulnerability assessments and security testing on web applications and APIs. Collaborate with the development team to ensure quality and security throughout the software development lifecycle. Create and maintain test plans, test cases, and security documentation. Perform code reviews and provide feedback on potential security issues. Provide expert knowledge on application security issues and best practices to the development team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Application Question(s): Your Current CTC? Experience: QA manual testing : 2 years (Preferred) Location: Vaishali Nagar, Jaipur, Rajasthan (Preferred) Work Location: In person
Responsibilities: Architect, develop, and maintain scalable, high-performance backend systems using PHP (Laravel) and MySQL . Design, implement, and optimize RESTful APIs to power seamless integrations with frontend and mobile platforms. Enhance system performance through robust query optimization, caching mechanisms, and scalability strategies . Hands-on development, feasibility assessment, data massaging, and rigorous sanity testing for 3rd-party content, booking, and availability service API integrations. Ensure high availability and fault tolerance through robust error-handling and debugging practices. Implement secure, best-practice methodologies for user authentication, data protection, and system integrity . Maintain clear, concise, and professional documentation of code and processes. Requirements : 4+ years of hands-on experience in backend development with a strong focus on Laravel and MySQL. BTech / MTech in Computer Science or related fields is mandatory. Deep expertise in crafting and consuming RESTful APIs, with an eye for performance and scalability. Advanced understanding of database architecture, query optimization, and data modeling. Proven experience in integrating and validating large-scale 3rd-party APIs, with strong skills in data structuring, error handling, and testing for reliability and performance. Familiarity with version control systems (Git) and modern DevOps practices (CI/CD pipelines). Strong foundation in backend performance tuning, load balancing, and server-side caching techniques. Excellent problem-solving skills, with the ability to debug complex systems and deliver scalable solutions. A team player who thrives in Agile/Scrum environments, consistently meeting tight deadlines. Bonus: Experience with cloud platforms like AWS, Google Cloud, or Azure. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product development vertical for the organisation. Continuous learning and development opportunities Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Experience: php laravel: 4 years (Preferred) Location: Vaishali Nagar, Jaipur, Rajasthan (Preferred) Work Location: In person Speak with the employer +91 9535568788
Responsibilities: Conduct UI/UX testing, vulnerability assessments and security testing on web applications and APIs. Collaborate with the development team to ensure quality and security throughout the software development lifecycle. Create and maintain test plans, test cases, and security documentation. Perform code reviews and provide feedback on potential security issues. Provide expert knowledge on application security issues and best practices to the development team. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Application Question(s): Your Current CTC? Experience: QA manual testing : 2 years (Preferred) Location: Vaishali Nagar, Jaipur, Rajasthan (Preferred) Work Location: In person
Responsibilities: Architect, develop, and maintain scalable, high-performance backend systems using PHP (Laravel) and MySQL . Design, implement, and optimize RESTful APIs to power seamless integrations with frontend and mobile platforms. Enhance system performance through robust query optimization, caching mechanisms, and scalability strategies . Hands-on development, feasibility assessment, data massaging, and rigorous sanity testing for 3rd-party content, booking, and availability service API integrations. Ensure high availability and fault tolerance through robust error-handling and debugging practices. Implement secure, best-practice methodologies for user authentication, data protection, and system integrity . Maintain clear, concise, and professional documentation of code and processes. Requirements : 4+ years of hands-on experience in backend development with a strong focus on Laravel and MySQL. BTech / MTech in Computer Science or related fields is mandatory. Deep expertise in crafting and consuming RESTful APIs, with an eye for performance and scalability. Advanced understanding of database architecture, query optimization, and data modeling. Proven experience in integrating and validating large-scale 3rd-party APIs, with strong skills in data structuring, error handling, and testing for reliability and performance. Familiarity with version control systems (Git) and modern DevOps practices (CI/CD pipelines). Strong foundation in backend performance tuning, load balancing, and server-side caching techniques. Excellent problem-solving skills, with the ability to debug complex systems and deliver scalable solutions. A team player who thrives in Agile/Scrum environments, consistently meeting tight deadlines. Bonus: Experience with cloud platforms like AWS, Google Cloud, or Azure. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product development vertical for the organisation. Continuous learning and development opportunities Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Paid time off Work from home Experience: php laravel: 4 years (Preferred) Location: Vaishali Nagar, Jaipur, Rajasthan (Preferred) Work Location: In person Speak with the employer +91 9535568788
Client Onboarding & Implementation Manage the initial onboarding process for new clients. Assist, gather, and prepare client data for software setup and configuration. Assist clients with initial system setup and customisation. Coordinate with Internal Graphic Design team to help clients with branding collaterals. Training & Client Enablement Conduct group and one-on-one training sessions via Google Meet/Zoom. Develop onboarding materials, including checklists and walkthroughs. Ensure clients complete key onboarding milestones and understand core features. Customer Success & Support Transition Monitor client progress and proactively address challenges. Ensure a smooth handover to the Technical Support Team post-onboarding. Identify common onboarding pain points and suggest improvements. Technical Support & Issue Resolution Handle client queries via WhatsApp, Email, and Google Meet/Zoom. Troubleshoot technical issues and escalate complex problems to the development team. Track and improve response times and customer satisfaction. Requirements: Strong verbal and written English & Hindi communication skills. Patience and a customer-centric attitude. Basic IT skills, including proficiency with MS Office, exposure to popular meeting tools, and CRM systems. Exposure to Canva is plus. Ability to travel for client support when necessary. Previous experience in customer support or a related field is a plus. Added advantage if either experience or educational qualification in hospitality / tourism industry. Benefits: Competitive salary and benefits package. Comprehensive training and development programs. A supportive and collaborative work environment. Opportunities for career growth within the company. Job Types: Full-time, Permanent, Fresher Pay: ₹279,100.12 - ₹300,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Work from home Location: Vaishali Nagar, Jaipur, Rajasthan (Required) Work Location: In person
Client Onboarding & Implementation Manage the initial onboarding process for new clients. Assist, gather, and prepare client data for software setup and configuration. Assist clients with initial system setup and customisation. Coordinate with Internal Graphic Design team to help clients with branding collaterals. Training & Client Enablement Conduct group and one-on-one training sessions via Google Meet/Zoom. Develop onboarding materials, including checklists and walkthroughs. Ensure clients complete key onboarding milestones and understand core features. Customer Success & Support Transition Monitor client progress and proactively address challenges. Ensure a smooth handover to the Technical Support Team post-onboarding. Identify common onboarding pain points and suggest improvements. Technical Support & Issue Resolution Handle client queries via WhatsApp, Email, and Google Meet/Zoom. Troubleshoot technical issues and escalate complex problems to the development team. Track and improve response times and customer satisfaction. Requirements: Strong verbal and written English & Hindi communication skills. Patience and a customer-centric attitude. Basic IT skills, including proficiency with MS Office, exposure to popular meeting tools, and CRM systems. Exposure to Canva is plus. Ability to travel for client support when necessary. Previous experience in customer support or a related field is a plus. Added advantage if either experience or educational qualification in hospitality / tourism industry. Benefits: Competitive salary and benefits package. Comprehensive training and development programs. A supportive and collaborative work environment. Opportunities for career growth within the company. Job Types: Full-time, Permanent, Fresher Pay: ₹279,100.12 - ₹300,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Work from home Location: Vaishali Nagar, Jaipur, Rajasthan (Required) Work Location: In person
Responsibilities: Own the design process end-to-end: from problem discovery, user flows, and wireframes to polished UI and final handoff. Translate complex workflows and SaaS data structures into intuitive interfaces. Collaborate closely with product managers, developers, and customer success to align design with user needs and business goals. Collaborate with Product and Development: Work with product managers and developers to align web designs with product updates, features, and user feedback. Maintain Consistency Across Platforms: Ensure design consistency across website sections, marketing pages, and SaaS dashboards. Requirements : Certified course/ Bachelors/Masters Degree in Visual Communication/Web Designing from reputed institutes. Proven at least 4 years of experience as a Product/UI-UX Designer with a strong portfolio. Proficiency in modern design tools such as Figma ; Adobe suite (added advantage) Experience with product / UI-UX design, including design systems and responsive design principles. Excellent eye for attention to detail. Experience with HTML + CSS is a plus. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product & tech vertical for the organisation. Continuous learning and development opportunities. Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹800,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Application Question(s): Your current CTC? Experience: product designer: 4 years (Required) Location: Vaishali Nagar, Jaipur, Rajasthan (Required) Work Location: In person
Responsibilities: Own the design process end-to-end: from problem discovery, user flows, and wireframes to polished UI and final handoff. Translate complex workflows and SaaS data structures into intuitive interfaces. Collaborate closely with product managers, developers, and customer success to align design with user needs and business goals. Collaborate with Product and Development: Work with product managers and developers to align web designs with product updates, features, and user feedback. Maintain Consistency Across Platforms: Ensure design consistency across website sections, marketing pages, and SaaS dashboards. Requirements : Certified course/ Bachelors/Masters Degree in Visual Communication/Web Designing from reputed institutes. Proven at least 4 years of experience as a Product/UI-UX Designer with a strong portfolio. Proficiency in modern design tools such as Figma ; Adobe suite (added advantage) Experience with product / UI-UX design, including design systems and responsive design principles. Excellent eye for attention to detail. Experience with HTML + CSS is a plus. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product & tech vertical for the organisation. Continuous learning and development opportunities. Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹800,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Application Question(s): Your current CTC? Experience: product designer: 4 years (Required) Location: Vaishali Nagar, Jaipur, Rajasthan (Required) Work Location: In person
Responsibilities: Own the design process end-to-end: from problem discovery, user flows, and wireframes to polished UI and final handoff. Translate complex workflows and SaaS data structures into intuitive interfaces. Collaborate closely with product managers, developers, and customer success to align design with user needs and business goals. Collaborate with Product and Development: Work with product managers and developers to align web designs with product updates, features, and user feedback. Maintain Consistency Across Platforms: Ensure design consistency across website sections, marketing pages, and SaaS dashboards. Requirements : Certified course/ Bachelors/Masters Degree in Visual Communication/Web Designing from reputed institutes. Proven at least 4 years of experience as a Product/UI-UX Designer with a strong portfolio. Proficiency in modern design tools such as Figma ; Adobe suite (added advantage) Experience with product / UI-UX design, including design systems and responsive design principles. Excellent eye for attention to detail. Experience with HTML + CSS is a plus. Benefits: Competitive salary and performance-based bonuses. Opportunity to work with a dynamic and innovative team in a fast-growing startup environment. Chance to work directly with CXOs and set up the core product & tech vertical for the organisation. Continuous learning and development opportunities. Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹800,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Application Question(s): Your current CTC? Experience: product designer: 4 years (Required) Location: Vaishali Nagar, Jaipur, Rajasthan (Required) Work Location: In person