As a Business Analyst in the CEO's Office at Sembark Tech, a dynamic B2B SaaS startup based in Jaipur, India, your primary responsibility will be to oversee data analytics, reporting, sales operations support, CRM management, and strategic enablement. You will play a crucial role in driving sales team performance, optimizing lead tracking and management, and providing valuable insights to enhance sales operations. Your key responsibilities will include generating and analyzing sales performance reports, developing dashboards for the CEO, and utilizing data insights to recommend process improvements. You will also be responsible for supporting daily sales operations, designing efficient processes within Zoho CRM, and ensuring lead prioritization systems are optimized for sales outcomes. As the Zoho CRM expert, you will manage workflows, automations, and integrations, conduct regular audits to maintain data accuracy, and train sales team members on effective CRM usage. Additionally, you will act as a trusted advisor to the CEO, track lead progress through the pipeline, and assist in scaling workflows and automations to accommodate a growing sales team. To excel in this role, you should have at least 1 year of experience in sales operations or business analytics, hands-on experience with Zoho CRM, strong analytical skills, proficiency in Excel/Google Sheets, exceptional communication and collaboration skills, and a detail-oriented mindset. Experience in B2B SaaS or enterprise sales operations, knowledge of Zoho tools, and familiarity with sales performance metrics are also desired. In return, Sembark Tech offers a competitive salary and benefits package, comprehensive training and development programs, a supportive work environment, and opportunities for career growth within the company. Join us at Sembark Tech and become part of a dynamic team dedicated to revolutionizing the travel industry!,
