Customer Support Representative

1 - 2 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

We are seeking proactive and detail-oriented Collections Agents to manage enterprise telecom customer accounts via

chat & voice-based interactions. The ideal candidate will be responsible for maintaining healthy receivables, ensuring

timely payments, and reducing DSO by following up with clients across various revenue buckets. You will work closely

with the finance and billing teams to address disputes, clarify invoices, and ensure accurate customer communication in

line with agreed billing cycles and terms. This will be a target-oriented process, wherein all FTEs & TLs will be allocated a

certain USD target to recover.

Preferred candidate profile

Interested Candidates Send their Resumes 8168977851

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Information Technology & Services

Bengaluru

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