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Jobs in gurugram
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NLB Services
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Customer Support Representative

Customer Support Representative

1 - 6 years

|

1 - 6 Lacs

Posted:5 hours ago| Platform:

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Skills Required

international voice process us process customer support international call center bpo voice international voice international process us voice process international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle international voice process calls from clients across various countries.
Work on US voice process projects with a focus on providing excellent customer service.
Participate in BPO voice operations, handling international calling tasks efficiently.
Contribute to the success of an international call center environment by delivering high-quality results.

Desired Candidate Profile

1-6 years of experience in International Voice Process (IVR) or similar roles.
Strong communication skills for effective interaction with customers over phone/email/chat.
Ability to work flexible shifts including rotational shifts as per business requirements.

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