Working Days: Monday to Friday Working Hours: 10 hours per day (US Shift) including 1-hour break Job Overview: We are looking for a proactive and detail-oriented Customer Support Representative (CSR) to join our dynamic team. The CSR will serve as the key communication link between our US-based clients and our in-house graphic design team. The ideal candidate should have strong communication skills and the ability to understand and relay design requirements clearly. Key Responsibilities: Act as a liaison between US clients and the internal design team. Receive job details via email or phone call and process order entries in internal portals. Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups. Accurately communicate customer instructions and expectations to graphic designers. Make outbound calls to confirm artwork details and ensure client satisfaction. Provide follow-up support to ensure smooth execution and timely delivery. Maintain high-quality documentation of communication and order details. Requirements: Bachelor’s degree in commerce , Arts , or Journalism . Excellent verbal and written English communication skills. Ability to multitask and manage priorities in a fast-paced environment. Strong attention to detail and interpersonal skills. Basic understanding of graphic design concepts is a plus (not mandatory). Perks and Benefits: Yearly Bonus Provident Fund (PF) Hands-on experience with global client communications Schedule: Night Shift (US Hours) Monday to Friday Language: English (Must) Job Types: Full-time, Permanent Pay: ₹21,500.00 - ₹26,000.00 per month Benefits: Leave encashment Paid time off Provident Fund Language: English (Required) Work Location: In person
Working Days: Monday to Friday Working Hours: 10 hours per day (US Shift) including 1-hour break Job Overview: We are looking for a proactive and detail-oriented Customer Support Representative (CSR) to join our dynamic team. The CSR will serve as the key communication link between our US-based clients and our in-house graphic design team. The ideal candidate should have strong communication skills and the ability to understand and relay design requirements clearly. Key Responsibilities: Act as a liaison between US clients and the internal design team. Receive job details via email or phone call and process order entries in internal portals. Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups. Accurately communicate customer instructions and expectations to graphic designers. Make outbound calls to confirm artwork details and ensure client satisfaction. Provide follow-up support to ensure smooth execution and timely delivery. Maintain high-quality documentation of communication and order details. Requirements: Bachelor’s degree in commerce , Arts , or Journalism . Excellent verbal and written English communication skills. Ability to multitask and manage priorities in a fast-paced environment. Strong attention to detail and interpersonal skills. Basic understanding of graphic design concepts is a plus (not mandatory). Perks and Benefits: Yearly Bonus Provident Fund (PF) Hands-on experience with global client communications Schedule: Night Shift (US Hours) Monday to Friday Language: English (Must) Job Types: Full-time, Permanent Pay: ₹21,500.00 - ₹26,000.00 per month Benefits: Leave encashment Paid time off Provident Fund Language: English (Required) Work Location: In person
About the Company: ALPHA DEZINE SERVICES PVT. LTD . (Headquarter in Auckland, New Zealand, Loud Shark LLC based in Florida and Production Team in Baroda, Gujarat.) Alpha Dezine serves in providing custom software to major collegiate and sports licensing merchandise suppliers and manufacturers across US with great ideas and sources and leveraging it to be in the most cost-effective way. Our core business is to develop software's to leverage our technologies and team to offer state of the art, software-based solution to the licensing agencies and work upon their digital assets to derive accurate market trends to the major Universities, Brands, and various Sports Clubs (Located Overseas). We are constantly involved in developing innovative add-on services to our core product which also include designing automation using Adobe products. Job Title: Creative Graphic Designer ( Senior ) Experience Required: 4-5 Years Department: Design / Creative About the Role We are seeking a highly skilled and visionary Creative Graphic Designer with 4-5 years of experience in high-end design projects. The ideal candidate will be responsible for conceptualizing and delivering impactful visual solutions that align with our brand identity, elevate customer engagement, and set new creative benchmarks. This role requires a perfect blend of creativity, strategic thinking, and technical expertise in modern design tools and trends. Key Responsibilities Lead and execute creative design projects from concept to delivery across digital, print, and multimedia platforms. Develop innovative brand identities, campaigns, and visual assets that resonate with target audiences. Collaborate closely with marketing and content teams to translate business goals into compelling visual stories. Mentor junior designers, providing guidance, feedback, and inspiration. Stay ahead of design trends, emerging technologies, and creative best practices to ensure a world-class design output. Maintain brand consistency across all touchpoints while pushing the creative boundaries. Deliver high-quality designs under tight deadlines with meticulous attention to detail. Qualifications & Skills Bachelor’s/master’s degree in graphic design, Visual Communication, Fine Arts, or related field. 5 years of professional experience in high-end graphic design roles. Strong portfolio showcasing expertise in branding, advertising campaigns, digital creatives, and multimedia design. Mastery of Adobe Creative Suite (Photoshop, Illustrator, CorelDRAW, After Effects, XD) Ability to balance creativity with business objectives. Excellent communication, presentation, and leadership skills. What We Offer A collaborative and innovative work environment. Competitive salary and performance-based incentives. Continuous professional development and exposure to cutting-edge projects. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
About the Company: ALPHA DEZINE SERVICES PVT. LTD . (Headquarter in Auckland, New Zealand, Loud Shark LLC based in Florida and Production Team in Baroda, Gujarat.) Alpha Dezine Services Private Limited serves in providing custom software to major collegiate and sports licensing merchandise suppliers and manufacturers across US with great ideas and sources and leveraging it to be in the most cost-effective way. Our core business is to develop software's to leverage our technologies and team to offer state of the art, software-based solution to the licensing agencies and work upon their digital assets to derive accurate market trends to the major Universities, Brands, and various Sports Clubs (Located Overseas). We are constantly involved in developing innovative add-on services to our core product which also include designing automation using Adobe products. Job Title: Creative Graphic Designer (Senior) Experience Required: 4-5 Years Department: Design / Creative About the Role We are seeking a highly skilled and visionary Creative Graphic Designer with 4-5 years of experience in high-end design projects. The ideal candidate will be responsible for conceptualizing and delivering impactful visual solutions that align with our brand identity, elevate customer engagement, and set new creative benchmarks. This role requires a perfect blend of creativity, strategic thinking, and technical expertise in modern design tools and trends. Key Responsibilities Lead and execute creative design projects from concept to delivery across digital, print, and multimedia platforms. Develop innovative brand identities, campaigns, and visual assets that resonate with target audiences. Collaborate closely with marketing and content teams to translate business goals into compelling visual stories. Mentor junior designers, providing guidance, feedback, and inspiration. Stay ahead of design trends, emerging technologies, and creative best practices to ensure a world-class design output. Maintain brand consistency across all touchpoints while pushing the creative boundaries. Deliver high-quality designs under tight deadlines with meticulous attention to detail. Qualifications & Skills Bachelor’s/master’s degree in graphic design, Visual Communication, Fine Arts, or related field. 5 years of professional experience in high-end graphic design roles. Strong portfolio showcasing expertise in branding, advertising campaigns, digital creatives, and multimedia design. Mastery of Adobe Creative Suite (Photoshop, Illustrator, CorelDRAW, After Effects, XD) Ability to balance creativity with business objectives. What We Offer A collaborative and innovative work environment. Competitive salary and performance-based incentives. Continuous professional development and exposure to cutting-edge projects.
Job Details Type : Full-Time Working Days: Monday to Friday Location : Vadodara, Gujarat (On-site/Remote) About the Role We are seeking a performance-driven, brand-obsessed Marketing Strategist with deep expertise in the digital ecosystem. The ideal candidate is both a strategic thinker and hands-on executor , capable of building brands from the ground up. This role combines strategy, execution, and leadership across digital marketing, advertising, branding, website infrastructure, analytics, and omnichannel content. You will lead end-to-end marketing and growth initiatives for clients and brands across global markets. Key Responsibilities Strategy & Planning Design and implement 360° digital marketing strategies aligned with business goals. Identify growth opportunities across search, social, email, and affiliate channels . Develop GTM and media mix strategies (Google Ads, Meta, YouTube, programmatic) focused on CPL and ROAS. Create campaign timelines, content calendars, and audience segmentation plans . Conduct competitor analysis, market research, and go-to-market strategies for product launches. Track and report performance using GA4, Looker Studio, and CRM dashboards . Performance Marketing Plan and optimize ad campaigns across Google Ads, Meta, LinkedIn, YouTube . Drive lead generation, traffic, eCommerce sales, and brand recall . Set up conversion tracking, remarketing, and audience segmentation . Conduct A/B testing on ad copy, landing pages, and CTAs. Analyse funnel progression, bounce rates, and user behavior insights with GA4 and Clarity. Branding & Content Creation Build and execute content marketing strategies (SEO, social, email). Define brand positioning, tone of voice, storytelling framework . Develop and script creative assets for campaigns, reels, landing pages, and blogs . Lead creative development for ads, videos, and social campaigns. Manage organic content calendars and brand engagement moments. Digital Marketing Infrastructure Implement GA4 with GTM for event tracking and attribution. Build conversion funnels and dashboards in Looker Studio. Set up email marketing automations (Mailchimp, Klaviyo, Zoho). Optimize websites for SEO, performance, and conversions . Create and manage custom audience pools and advanced GTM triggers. Client, Team & Campaign Management Collaborate with clients to deliver measurable outcomes. Coordinate with cross-functional teams (design, content, dev, video). Prepare detailed reports, insights, and presentation decks. Guide and mentor junior team members and freelancers. Manage multiple international clients across US, UK, Canada, Australia, Netherlands . Required Skills & Tools Advertising & Performance: Google Ads, Meta Ads, LinkedIn Ads, GA4, GTM, Looker Studio Creative & Content: Canva, Figma, content scripting & storyboarding CRM & Automation: Mailchimp, Klaviyo, Sendinblue, WhatsApp tools (Interakt, Zoko, WATI) Analytics & Reporting: Dashboards (Looker Studio, Google Sheets), funnel & traffic analysis Others: Excel, Google Docs, Notion, Trello/Asana, SEO tools (Screaming Frog, GSC, SEMrush – preferred) Soft Skills Strong communication & presentation skills Analytical, detail-oriented & data-driven mindset Ability to multitask and manage global projects Preferred Qualifications Bachelor’s/Master’s in Marketing, Business, Mass Communication, or related field 7–20 years of proven experience in digital marketing, branding, or strategy Experience working with diverse international clients What You Bring Deep understanding of how performance marketing, content, and brand strategy work together. Ability to blend creativity with data-driven execution for scalable growth