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T2 Innovations
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Customer Support Professional

Customer Support Professional

T2 Innovations

0 - 2 years

3 - 8 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

customer support email support customer relationship customer service technical support customer care troubleshooting customer queries customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary
We are seeking a motivated Customer Support Executive to provide excellent service to our clients and resolve customer queries efficiently. The ideal candidate should have strong communication skills, problem-solving ability, and a customer-first attitude.Key ResponsibilitiesRespond to customer queries via phone, email, or chat in a timely and professional manner.Troubleshoot and resolve product or service-related issues.Maintain accurate records of customer interactions and transactions.Escalate complex issues to higher-level support or relevant teams.Collaborate with internal teams to ensure customer satisfaction.Provide feedback to improve products, services, and processes.

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T2 Innovations

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Chennai Tamilnadu

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Customer Support Professional