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Home
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Jobs in thane
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Ileseum Clubs
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Customer Support Officer

Customer Support Officer

1 - 3 years

|

2 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

communication skills solving queries escalations customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Welcome and assist members and visitors with a warm, professional attitude, ensuring a positive first impression.
Respond promptly to phone, email, and in-person inquiries related to club services, membership plans, class schedules, and upcoming events.
Address and resolve customer concerns and complaints in a timely and effective manner.
Escalate complex or unresolved issues to the Club Manager or relevant department when necessary.
Maintain a clean, organized workplace.

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