Customer Support Officer

0 - 3 years

1 - 2 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job title: Customer support officer(Female)

Location : Muvattupuzha

Key Responsibilities

Handle incoming calls, emails, and walk-in inquiries from students and parents
Provide accurate information on courses, countries, and study abroad procedures Maintain student records and update CRM systems regularly Coordinate with internal departments for smooth processing of student applications Assist in follow-ups and ensure timely communication with students and institutions Deliver excellent customer service and ensure high levels of satisfaction Support marketing or promotional activities when required

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