Greet and assist members and visitors in a friendly and professional manner. Answer phone calls, emails, and face-to face inquiries regarding club services, membership options, class schedules, and events. Handle and resolve customer complaints and issues promptly and effectively. Escalate complex issues to the Customer Service Manager or appropriate department as needed. Follow up with customers to ensure satisfaction with the resolution. Maintain a clean and organized reception area. Assist with administrative tasks such as filing, data entry, and inventory management. Inform members about upcoming events, promotions, and new services. Distribute promotional materials and club information. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using computer systems and software, including Microsoft Office and customer management systems. Ability to multitask and work efficiently in a fast-paced environment. Friendly, approachable, and customer oriented demeanor. Passion for sports, fitness, and a healthy lifestyle. Reliable and punctual. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Language: English (Required) Work Location: In person
Location: Pune (Bavdhan & Undri) Roles & Responsibilities: Conduct fitness assessments and evaluate client needs and goals Design and implement personalized workout plans Demonstrate proper techniques for exercises and equipment use Monitor client progress and adjust training programs accordingly Provide motivation, encouragement, and professional guidance Maintain a clean, safe, and organized workout environment Enforce gym rules and ensure equipment is used safely Educate clients on health, nutrition, and lifestyle improvements Track attendance and maintain accurate client records Participate in staff meetings, training, and continuing education Qualifications: Certification in Personal Training (e.g., K11 fitness certification, ACE, NASM.) Prior experience as a gym trainer or fitness coach preferred Strong knowledge of fitness techniques, exercise science, and nutrition Excellent communication and interpersonal skills Ability to work flexible hours, including evenings and weekends High level of professionalism and personal fitness Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Benefits: Flexible schedule Provident Fund Expected Start Date: 25/08/2025