Customer Support

0 - 4 years

0 Lacs

Posted:10 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive in International Voice Process, your role will involve providing excellent customer service through voice, chat, and email channels. Your primary location for this position will be in Gurgaon. **Key Responsibilities:** - Handling customer queries and issues effectively - Providing support through voice, chat, and email channels - Working in night shifts as the operations run 24/7 - Adhering to assigned work shifts based on different processes such as US Shift, Australia Shift, and UK Shift - Ensuring strong English communication skills for effective interaction with customers - Immediate joining within 23 days is required **Qualifications Required:** - Undergraduate with at least 6 months of experience or a Graduate, whether fresher or experienced - Age criteria for applicants is between 18 to 35 years - Comfortable working in night shifts - Strong English communication skills The salary range for this position is between 22,000 to 34,000 per month. This is a full-time permanent position that offers various benefits including health insurance, provident fund, performance bonus, and quarterly bonus. During the application process, you will need to provide details about your current company, current and expected CTC, and your location, which should be Mumbai, Maharashtra. The work location is in person and you will be entitled to benefits such as cell phone reimbursement, provided food, health insurance, paid sick time, paid time off, and provident fund. The work schedule includes rotational shifts, UK shifts, and US shifts. Additional benefits include joining bonus, shift allowance, and the opportunity to speak with the employer directly at +91 95718 62277. If you are ready to work in a dynamic environment, handle customer queries effectively, and meet the eligibility criteria mentioned above, this role could be a great fit for you. Apply now and kickstart your career in customer support!,

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