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Wintech Services
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Customer Support (Freshers)

Customer Support (Freshers)

Wintech Services

0 - 1 years

|

1 - 2 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

customer support voice process chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Provide Customer support to the customers.
Assist with E-commerce sales inquiries and provide basic product information.
Troubleshoot and resolve technical issues through various communication channels.
Ensure timely and effective communication with customers via email and other platforms.
Collaborate with cross-functional teams to enhance customer experience.

Qualifications:

0-2 year of experience in a Customer support role.
Basic knowledge of e-commerce sales processes.
Excellent communication skills, both verbal and written.
Proficient in email writing and customer correspondence.
Ability to adapt to a dynamic work environment.

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