Clinical Administration Coordinator ( International Voice Process)

1 - 4 years

3 - 4 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Required qualifications -

  • Excellent verbal and written communication skills

    for handling international

    voice processes

    .
  • Minimum 6 months of experience

    in an international voice process, preferably in

    medical billing or any healthcare domain

  • Educational Qualification:

    Any degree is acceptable, provided the candidate demonstrates strong communication skills
  • Willingness to work in night shifts

Role & responsibilities

The Inbound Support Associate is responsible for handling incoming calls from healthcare providers regarding medical claim review inquiries, denial explanations, and claims review status updates. The associate reviews denial reasons as outlined by the internal claims review team and provides accurate, compliant, and provider-friendly guidance on the next steps required to resolve issues

Contact Person -

Manjula Devappa Acharya

Contact Number - 8880797003

Email ID - acharya30@optum.com

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Optum

Hospitals and Health Care

Eden Prairie MN

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