Posted:11 hours ago|
Platform:
Work from Office
Full Time
Simprosys is a diverse team of E-commerce enthusiasts with a simple yet powerful goal of empowering E-commerce merchants with easily adaptable product listings and Ad management solutions.
Our crew consists of budding techies developers who build and maintain the technological interventions to automate our product listing and ad management solutions. Support executives who are digital marketers themselves. Passionate designers with exceptional UI designing, motion graphics, animation, and video editing skills. Our marketing team consists of versatile content creators and brand strategists.
Be a part of our E-commerce enthusiasts crew.
Respond to customer queries via email, chat, and phone professionally and within defined SLAs.
Troubleshoot issues related to integrations, campaign tracking, Google Ads optimization, and AdMob earnings visualization.
Guide customers on effective product usage to maximize platform value and app revenue.
Escalate complex technical issues to engineering when required and follow through until resolution.
Maintain accurate interaction logs and case updates in the CRM system.
Share recurring issue trends and customer feedback with the product team.
Perform functional testing of new and existing product features prior to release.
Reproduce customer-reported issues and document detailed test observations for the development team.
Validate bug fixes and confirm accurate resolution before deployment.
Participate in regression testing to ensure stability after updates.
Identify usability gaps, inconsistencies, or improvement areas and report them proactively.
Assist in preparing and maintaining test cases and QA documentation when required.
Bachelor s degree in any relevant field.
Strong analytical and troubleshooting skills with a problem-solving mindset.
Excellent written and verbal communication skills in English.
Familiarity with basic QA/testing processes and tools.
Simprosys Infomedia
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
2.0 - 4.0 Lacs P.A.
2.0 - 4.0 Lacs P.A.
6.0 - 6.0 Lacs P.A.
3.25 - 4.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.
2.0 - 6.0 Lacs P.A.
10.0 - 20.0 Lacs P.A.
4.0 - 6.0 Lacs P.A.
1.0 - 4.0 Lacs P.A.
vadodara
Experience: Not specified
2.5 - 3.0 Lacs P.A.
