Customer Support Executive

Company Profile:
Worldwide Business Management Outsourcing (WBMO) is a company that provides outsourced support solutions to small, medium to large North American companies. Our team of professionals bring more than 64 years combined experience in the freight forwarding industry. We are growing in many areas and searching for talented individuals to join our team!*This is an in-office, permanent, full-time role that is in Gurgaon, India.

Position Summary:
The Business Associate will be providing support in Ace Team. The ideal candidate has strong communication skills, Customer Services & pays attention to details and can multi-task in a fast-paced environment.

Direct Report:
Team Lead / Supervisor

Duties & Responsibilities:

• Responsible for Data Entry in Ace Department.
• Do the Email Coordination with Customer / Client
• Handle the Tracking of The Containers
• Can update the reports on daily, weekly or monthly as required.
• Data entry and reporting.
• Able to handle the dispatch for clients.
• Assists Team / Supervisor when required.

Qualifications/Skills:

• Minimum Graduate
• Typing Speed up to 30 - 25 WPM
• Good Communication skills
• Ability for Email Writing.
• Ability to stay organized, have strong attention to details and Quick learner.
• Computer Proficiency is must.

Job Offer:

• Full-time (Permanent)

Experience Require

• 02-to-03-year experience required in data entry , Email writing & Customer Services.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person

Speak with the employer
+91 9355543304Expected Start Date: 07/08/2025