Posted:3 months ago|
Platform:
Work from Office
Full Time
• Provide Exceptional Support: Respond to customer queries via email, chat, and phone calls, ensuring each interaction is handled with empathy, clarity, and professionalism.
• Solve Customer Challenges: Proactively address and resolve customer concerns by identifying the root cause and providing timely solutions.
• Deliver Delight: Create positive experiences by understanding customer needs, offering personalized assistance, and going the extra mile to ensure satisfaction.
• Maintain Performance Standards: Meet key customer support metrics, such as response time, issue resolution time, and customer satisfaction scores.
White Force Outsourcing Services
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