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Teleperformance (TP)
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Customer Support Executive - Voice/Backend- Gurgaon

Customer Support Executive - Voice/Backend- Gurgaon

Teleperformance (TP)

0 - 3 years

3 Lacs

gurugram

Posted:4 weeks ago| Platform:

Apply

Skills Required

typing voice email support non voice process back office semi voice chat support non voice blended process bpo non voice international chat process email process customer support chat process typing speed chat backend email writing data entry email

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Teleperformance!!

We have an excellent opportunity for Freshers.

If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon Backend" or contact at 7384484039

Contact Person Name- Barnali

Contact Number- 7384484039

Process- International Backend Process

Shift- Rotational

Working Days- 5 days /week , 2 days rotational week off.

Education- Any fresher graduate or HSC

Both way cab facilities

Only immediate joiners preferred.

Roles and Responsibilities

Assist the hearing impaired to communicate with their loved ones confidently
Listen to audios and edit AI transcript in real time to facilitate real time conversation
Active listening, understanding, good grasp of UK and US English communication with good typing speed is required

Focused, attentive and good command of English language who can edit and rectify transcript in real time by typing while maintaining accuracy

Desired Candidate Profile

0-1 year of experience in International BPO, Customer Support, or similar industry.
Strong grasp of US & UK English (listening and understanding) with good typing speed required
Ability to work on rotational shifts including night shifts.
Basic knowledge of computer applications and internet usage with good typing speed.

Should be smart, focused with active and attentive listening skills (preferred candidates should be well versed with English, should have the ability to understand and rectify transcript with ease and accuracy)

Interview Rounds

HR Round
Assessment
Operation Interview

If interested please share the cv at barnali.dutta@teleperformancedibs.com with keyword "Gurgaon" or contact at 7384484039

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