Amazon Voice Support Specialist - Alorica ( International BPO )

0 - 5 years

3 - 6 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hiring Now! Call Center Jobs in Bangalore with JobShop!**

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Contact HR Muskan On -9380976296

International Voice Customer Support ( US Process)

CTC: Up to 3.7 LPA | Location: Manyata Tech Park, Bangalore

About the Role:

Provide first-line international voice support to resolve customer queries efficiently while maintaining high service quality.

Day-to-Day:

  • Handle inbound calls and assist users with account/service issues

  • Troubleshoot basic queries and escalate unresolved cases as needed

  • Maintain accurate logs and follow standard ticketing procedures

  • Ensure customer satisfaction through professional communication

Must-haves:

  • 6 months1 year experience in International Voice Process (mandatory)

  • Excellent spoken English & willingness to work rotational shifts

  • Good problem-solving and documentation skills

Key Skills:

International Voice Support, Service Desk, Ticketing, Communication, Problem Solving, Bengaluru

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