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Glorious Hr Services
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Customer Support Executive | Voice Process

Customer Support Executive | Voice Process

Glorious Hr Services

1 - 6 years

3 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Customer Support Solving Queries Customer Satisfaction Inbound Aht US Process Bpo Voice Escalations Customer Retention International Voice Us Voice Process Customer Handling International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring: International Voice Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.6 LPA + Incentives (Up to 7.5k/month) + Retention Bonus (60k as per policy) Shift: Night / 247 rotational shifts Perk: 2-way cab facility provided Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice Process) to handle inbound customer queries and provide excellent service for a reputed international BPO. Eligibility: Experience: Minimum 6 months in BPO (International or Domestic Customer Support) Qualification: Graduate / Undergraduate Communication: Must have excellent communication skills (English) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (SLA, FCR, Quality) Apply now and join a leading international BPO for a rewarding career in customer support!

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Customer Support Executive | Voice Process