Posted:2 weeks ago|
Platform:
On-site
Full Time
They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures Ensuring customer satisfaction & providing professional customer support
Requirements:
Graduate or Under-graduate
Strong communication and presentation skills
Fluent in English
Rotational shifts, rotational off
Knowledge on MS word, excel
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