Act as the first point of contact for customers via calls, WhatsApp, emails, and social DMs; resolve issues related to product setup, Bluetooth, app syncing, and warranties; log queries in CRM; assist with returns; share feedback to improve support.
Act as the first point of contact for customers via calls, WhatsApp, emails, and social DMs; resolve issues related to product setup, Bluetooth, app syncing, and warranties; log queries in CRM; assist with returns; share feedback to improve support.