Customer Support Executive

0 - 2 years

0 - 2 Lacs

Gurugram Delhi / NCR

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

#Immediate Joiner

HR Soni (9990571711)

  • Respond promptly to customer inquiries via phone, email, and live chat.
  • Deliver accurate information about products, services, and company policies.
  • Resolve customer concerns and escalate issues to appropriate departments when necessary.
  • Record customer interactions and feedback in our CRM system for tracking and analysis.
  • Assist with troubleshooting common issues and follow up to ensure resolution.
  • Identify customer needs and provide proactive solutions to improve their experience.
  • Collaborate with team members to share insights and develop better processes.


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