Posted:3 months ago|
Platform:
Work from Office
Full Time
5+ years of experience in technical support or billing support role. Bachelor's Degree in CS and 3+ years technical support or billing support role. Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills. Strong communications skills fluent in spoken and written English Azure Fundamentals certification, familiarity with Azure and/or compete cloud products. Knowledge of Excel: pivot tables, filters & look-up function. Leadership - handling challenging and politically charged customer situations. Ability to conduct effective, polished interactions with customers to gather information quickly & comprehend issues; explain customer responsibilities in resolving issues; communicate next steps and status; and inspire confidence. Cross-team collaboration Passion for technology and customer focus.
Thakral One Solutions Pvt. Ltd.
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
My Connections Thakral One Solutions Pvt. Ltd.
Information Technology & Services
51-200 Employees
20 Jobs
Key People
0.5 - 3.0 Lacs P.A.
Navi Mumbai
Experience: Not specified
1.0 - 2.0 Lacs P.A.
3.0 - 3.6 Lacs P.A.
Experience: Not specified
1.0 - 3.25 Lacs P.A.
0.5 - 0.5 Lacs P.A.
Greater Noida
1.0 - 3.75 Lacs P.A.
4.0 - 4.25 Lacs P.A.
2.0 - 3.25 Lacs P.A.
Hyderabad
Experience: Not specified
2.25 - 4.0 Lacs P.A.
Bengaluru
Experience: Not specified
0.5 - 2.25 Lacs P.A.