Home
Jobs

Customer Support Executive

5 - 10 years

6 - 10 Lacs

Posted:3 months ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

5+ years of experience in technical support or billing support role. Bachelor's Degree in CS and 3+ years technical support or billing support role. Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills. Strong communications skills fluent in spoken and written English Azure Fundamentals certification, familiarity with Azure and/or compete cloud products. Knowledge of Excel: pivot tables, filters & look-up function. Leadership - handling challenging and politically charged customer situations. Ability to conduct effective, polished interactions with customers to gather information quickly & comprehend issues; explain customer responsibilities in resolving issues; communicate next steps and status; and inspire confidence. Cross-team collaboration Passion for technology and customer focus.

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Support Interview Now

My Connections Thakral One Solutions Pvt. Ltd.

Download Chrome Extension (See your connection in the Thakral One Solutions Pvt. Ltd. )

chrome image
Download Now
Thakral One Solutions Pvt. Ltd.
Thakral One Solutions Pvt. Ltd.

Information Technology & Services

Ahmedabad

51-200 Employees

20 Jobs

    Key People

  • Ravi Thakral

    Managing Director
  • Anjali Jani

    Chief Technology Officer

RecommendedJobs for You