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Teamware Solutions
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Customer Support Executive

Customer Support Executive

Teamware Solutions

1 - 6 years

|

1 - 6 Lacs

mumbai maharashtra india

Posted:3 days ago| Platform: Foundit logo

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Skills Required

customer support call handling hospitality service tele sales customer service customer relationship management

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities

Handle inbound customer calls efficiently, providing prompt and professional support.
Resolve customer queries and issues while maintaining a high level of patience and professionalism.
Follow hybrid work schedules with 2 days in office and 3 days working remotely.
Ensure minimal background noise and stable internet connectivity during remote work.
Participate in rotational shifts including occasional night shifts.
Collaborate with the team to ensure smooth workflow and escalate issues when necessary.
Maintain accurate records of customer interactions and feedback.

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Teamware Solutions

IT Services and IT Consulting

Chennai Tamilnadu

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